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Benefits
- Earn miles on Vietnam Airlines, SkyTeam Member Airlines and other partners; Pool bonus miles for all family account members;
- Get awards for family and relatives;
- Convert the family's bonus miles to qualifying miles / segments for the Family Head.
Offers for Family Account
- On weekends (from Friday to Sunday) from now until the end of December 2025, Lotusmiles members aged 2 and above will receive 1,000 bonus miles when successfully creating or joining a Family account for the first time; Family account members flying together will enjoy an additional 15% bonus miles; Family account members will also receive up to 45% off on tier qualifying segments.
How To Create Family Account?
Head of Household
Log in to Lotusmiles account, go to My Family
Head of Household
Upload documents & send invitation online to prove family ties
Invited Family Member
Receive invitation email;
Select "Agree" or "Disagree"
Lotusmiles Program
Verify Family account member details and approve the invitation
Frequently Asked Questions (FAQs)
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© 2025 Vietnam Airlines JSC
Contact Center for calls within Vietnam (24/7): 1900 1100
For Lotusmiles members: 1900 1800
For calls from outside Vietnam (24/7): +84 24 38320320
Email: Telesales@vietnamairlines.com
Certificate of Business Registration - No.: 0100107518, Initial registration made on 30 June 2010, the 9th registration of changes made on 12 January 2022
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