LotuStudents

Please contact the Contact Center for assistance via email at spdd@vietnamairlines.com or by calling 1900 1100 (for calls within Vietnam) or +84 24 38320320 (for calls from outside Vietnam).

For assistance, please contact the Contact Center via email spdd@vietnamairlines.com or by phone at 1900 1100 (for calls from inside Vietnam) or +84 24 38320320 (for calls from outside Vietnam)

Please double-check the information supplied because it may not match the requirements, such as having no student card, having an expired student card, having no information on the card's validity, being over the required age, and so on.

For assistance, please contact the Contact Center via email spdd@vietnamairlines.com or by phone at 1900 1100 (for calls from inside Vietnam) or +84 24 38320320 (for calls from outside Vietnam)

Because the price when you purchase the ticket is less than the price for students, Vietnam Airlines' system will automatically apply the lower pricing. For that cheaper price, you may not receive an extra piece of baggage.

Please check the fare rules during the ticket purchase process.

If you wish to buy tickets at student prices, please contact the Contact Center via email spdd@vietnamairlines.com or by phone at 1900 1100 (for calls from inside Vietnam) or +84 24 38320320 (for calls from outside Vietnam).

When the system reports an error during the ticket purchasing process, please follow these steps:

• Ensure that your Lotusmiles membership number and password have been entered correctly.
• Double-check your full name to avoid spelling mistakes or invalid spaces.

If you have verified the information and are still encountering errors, please contact Contact Center for assistance via email at spdd@vietnamairlines.com, or phone number 1900 1100 (within Vietnam) or +84 24 38320320 (from outside Vietnam).

LotuStudents is available for students studying abroad.

Requests to join the LotuStudents program will be approved within 1 day.

No, LotuStudents applies only to members who have registered for the program.

LotuStudents is applicable for departures from now until December 31, 2026.