LotuStudents

Are you a student seeking discounted tickets to discover new places? Vietnam Airlines' LotuStudents program is an excellent choice, with numerous appealing offers exclusive to students.

The favorable program for students is subject to the following conditions:

The promotion applies to students aged 15 to 31 who have one of the following documents: student card, entrance permit, student visa, acceptance letter, or course registration confirmation letter.
Applicable itineraries: Domestic and international itineraries to/from Vietnam operated by Vietnam Airlines, Pacific Airlines, and Vasco (except multi-segment itineraries).
Ticket price types: Premium Economy Classic, Economy Classic and Economy Lite.
Ticketing and departure stage: From now to December 31, 2026.
The program does not apply to peak periods.

Please refer to the program's terms and conditions.

Table of contents

Benefits of participating in LotuStudents
Registration instructions
How to buy tickets
Frequently asked questions
Related Informations

Benefits of participating in LotuStudents

Super-saving deal: up to 10% off ticket prices and free first-time ticket exchange; travel the world at an appealing cost!

Get 1 extra piece of checked baggage for free (up to 3 pieces in total) on certain international routes and explore new lands without worrying about exceeding your baggage allowance!

Registration instructions

Step 1: Become a Lotusmiles member

You register to become Lotusmiles members of Vietnam Airlines;

Step 2: Log in your LotuSmiles account

After successfully registering your membership, log into your LotuSmiles account on the Vietnam Airlines website and select LotuSociety;

Step 3: Upload related documents

In the Beneficial Groups field, select Students. Then, upload the required documents for verification and click the Register button;

Step 4: Check your email

After Vietnam Airlines has reviewed and verified your documentation, you will receive an email confirming your successful registration for the LotuStudents program.

How to buy tickets

Step 1

Log into your Lotusmiles Membership account, which has been approved for participation in the LotuStudents program.

Step 2

Go to LotuSociety and select “Buy Ticket”.

You select the appropriate incentive program from the "Offer Form" section (if eligible for different Vietnam Airlines' incentive programs).

Step 3

In the "Book" section, enter the following necessary information: itinerary, departure date, ticket class, number of passengers, etc.

Step 4

Under the "Choose Flights" section, you can search for the appropriate fares and click “select” in each fare box. After reviewing the selected flight information, click “Continue”.

Step 5

On the "Passenger Information" page, you review the personal information, enter any necessary travel document information, then click "Continue".

Step 6

Select a payment method and complete the ticket purchase process. After payment, the system will automatically send a confirmation of the reservation code and electronic ticket to the registered email address.

Frequently asked questions

What should I do to get a free ticket exchange for the first time?

I entered the wrong name during the membership account creation process; how can I correct it?

I registered, but I did not receive an email confirming my registration; what should I do?

Please double-check the information supplied because it may not match the requirements, such as having no student card, having an expired student card, having no information on the card's validity, being over the required age, and so on.

For assistance, please contact the Contact Center via email spdd@vietnamairlines.com or by phone at 1900 1100 (for calls from inside Vietnam) or +84 24 38320320 (for calls from outside Vietnam)

Why don't I get extra baggage although I can buy a ticket at student prices?

Because the price when you purchase the ticket is less than the price for students, Vietnam Airlines' system will automatically apply the lower pricing. For that cheaper price, you may not receive an extra piece of baggage.

Please check the fare rules during the ticket purchase process.

If you wish to buy tickets at student prices, please contact the Contact Center via email spdd@vietnamairlines.com or by phone at 1900 1100 (for calls from inside Vietnam) or +84 24 38320320 (for calls from outside Vietnam).

What should I do if the system displays an error while purchasing a ticket?

When the system reports an error during the ticket purchasing process, please follow these steps:

Ensure that your Lotusmiles membership number and password have been entered correctly.
Double-check your full name to avoid spelling mistakes or invalid spaces.

If you have verified the information and are still encountering errors, please contact Contact Center for assistance via email at spdd@vietnamairlines.com, or phone number 1900 1100 (within Vietnam) or +84 24 38320320 (from outside Vietnam).

Is LotuStudents available for students studying abroad?

How long does it take to review a request to join Vietnam Airlines' LotuStudents program?

Can LotuStudents members purchase tickets for their relatives?

When does LotuStudents apply?

LotuSociates Offers

LotuStudents Offers

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© 2025 Vietnam Airlines JSC
Contact Center for calls within Vietnam (24/7): 1900 1100
For Lotusmiles members: 1900 1800
For calls from outside Vietnam (24/7): +84 24 38320320
Email: Telesales@vietnamairlines.com
Certificate of Business Registration - No.: 0100107518, Initial registration made on 30 June 2010, the 9th registration of changes made on 12 January 2022

LotuStudents

Benefits of participating in LotuStudents

Registration instructions

Step 1: Become a Lotusmiles member

Step 2: Log in your LotuSmiles account

Step 3: Upload related documents

Step 4: Check your email

How to buy tickets

Frequently asked questions

Related Informations

Vietnam Airlines

Support

Legal

Useful Information

Cargo

Vietnam Airlines

Support

Legal

Useful Information

Cargo

Vietnam Airlines Awards

Vietnam Airlines Awards