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- Passengers are required to submit health declaration form on the Ministry of Health’s website at tokhaiyte.vn or the mobile application “Vietnam Health Declaration”, which can be downloaded on Google Play (for Android) or App Store (for iOs). Another option is to scan the QR code to the website of the Ministry of Health available at Vietnam Airlines’ check-in counters.
- Passengers are advised to submit the health declaration at home within 24 hours before departure time to facilitate the check-in procedure. Should you have any difficulty filling in the declaration at the airport, please seek assistance from Vietnam Airlines’ ground service staff.
- At check-in counters and before boarding, passengers must present the screen captures of their completed e-health declaration forms.
- Vietnam Airlines will only allow check-in for passengers with valid screen captures of their e-health declaration forms completed within 24 hours with the matching passenger name.
Vietnam Airlines administered pre-boarding temperature of all passengers flying domestically. Passengers are required to bring their own face masks and wear them throughout their flights; otherwise, they will be denied boarding.
- Passengers are advised to submit the health declaration at home within 24 hours before departure time to facilitate the check-in procedure. Should you have any difficulty filling in the declaration at the airport, please seek assistance from Vietnam Airlines’ ground service staff.
- At check-in counters and before boarding, passengers must present the screen captures of their completed e-health declaration forms.
- Vietnam Airlines will only allow check-in for passengers with valid screen captures of their e-health declaration forms completed within 24 hours with the matching passenger name.
Vietnam Airlines administered pre-boarding temperature of all passengers flying domestically. Passengers are required to bring their own face masks and wear them throughout their flights; otherwise, they will be denied boarding.
© 2025 Vietnam Airlines JSC
Contact Center for calls within Vietnam (24/7): 1900 1100
For Lotusmiles members: 1900 1800
For calls from outside Vietnam (24/7): +84 24 38320320
Email: Telesales@vietnamairlines.com
Certificate of Business Registration - No.: 0100107518, Initial registration made on 30 June 2010, the 9th registration of changes made on 12 January 2022
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