Loading...
HELPDESK
LOG-IN
SIGN-UP
Login
Country/Region
Language
BOOK
Manage Booking
Check In
Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Passengers who purchase tickets on website/apps of Vietnam Airlines for routing from Vietnam to Australia must have complied vaccination requirement of Australian government. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
Please visit here for more details.
Adults
Children
Infant
You can pay by following methods:
IMPORTANT INFORMATION: Your country/region is Vietnam and payment will be charged in Vietnamese Dong (VND). According to regulations of the Ministry of Finance, E-VAT invoices are only issued for payment in VND. In case of paying by other currency, you may change website country/region (click here).
VN Reservation Code (PNR):
Itinerary:
Passenger information:
Email address:
Your email address is blank. Please update:
Passenger Name:
Reservation code:
Baggage information
Customize your flight with our wide range of options:
Please ensure you input the family name as it appears in your ticket
If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
Notice
According to Vietnam Government's new regulations applying to all domestic routes, passengers are required to complete the Medical declaration on PC-Covid.
For more information on travelling requirements and guidance to submit the Passenger’s Information, please click here.
Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
CHECK IN
> Baggage Fee
> Optional & Special Service Charges
> Taxes, Fee, Charges & Surcharges
Vietnam Airlines announces passenger service system conversion from 01:15 to 13:00 Vietnam time on April 18, 2024 (18:15 April 17 to 06:00 on April 18, 2024 - UTC time). After this period, the system will return to normal operation to serve our customers. This activity is expected to affect:
- Booking services, ticket purchases, refunds, changes... on the website, mobile application, as well as at ticket offices and agents of Vietnam Airlines;
- Online check-in and airport check-in times;
- Mileage accrual, redemption... of the frequent flyer program;
Vietnam Airlines sincerely hopes for passengers' understanding should any inconvenience arise during this period.
To minimize impact, Vietnam Airlines recommends passengers to consider their plans regarding the aforementioned services during the system change on April 18, 2024. If there are any changes, please contact the place of purchase before April 18, 2024 for assistance. Additionally, passengers should be mindful if they have flights during this period as follows:
- Stay updated on flight schedule changes announced by the airline via the phone number, email registered for ticket purchase, or through the ticket office, agent where the ticket was purchased;
- Limit changes to flight itineraries during the system change period;
- Provide complete flight tickets with ticket numbers, booking codes, identification documents, Lotusmile membership card when checking in;
- Follow passenger luggage rules. Checked luggage should have tags with the passenger's name and contact information to prevent loss or being taken by mistake.
Services will return to normal immediately after Vietnam Airlines completes the system change.