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Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Passengers who purchase tickets on website/apps of Vietnam Airlines for routing from Vietnam to Australia must have complied vaccination requirement of Australian government. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
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IMPORTANT INFORMATION: Your country/region is Vietnam and payment will be charged in Vietnamese Dong (VND). According to regulations of the Ministry of Finance, E-VAT invoices are only issued for payment in VND. In case of paying by other currency, you may change website country/region (click here).
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If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
Notice
According to Vietnam Government's new regulations applying to all domestic routes, passengers are required to complete the Medical declaration on PC-Covid.
For more information on travelling requirements and guidance to submit the Passenger’s Information, please click here.
Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
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> Taxes, Fee, Charges & Surcharges
Vietnam Airlines currently operates 14 flights per day between Vietnam and Thailand, Singapore, Malaysia, Indonesia with convenient flight times. Customers will also have the chance to indulge in the new-generation, wide-body aircraft Airbus A350 and B787 for their enhanced comfort.
The Superlite fare is the latest addition to Vietnam Airlines’ Branded Fares Matrix (BFM). According to BFM, Vietnam Airlines' Economy, Premium Economy and Business Class include two fare groups: Flex and Classic, in which Economy Class also includes Lite and SuperLite. Each price groups are tailored to suit customers’ needs.
For more information, please visit www.vietnamairlines.com, VNA’s official Facebook fanpage www.facebook.com/VietnamAirlines, contact Vietnam Airlines' ticket offices or Customer Care Center at 1900 1100.