• Apply to the Business Lounge in Vietnam.
  • Apply to flights operated by Vietnam Airlines with carrier code of VN.

Redemption value

Mile redemption value for companions in the Redemption Nominee List:

  • Vietnam domestic flights: 2,000 miles/person.
  • International flights: 4,000 miles/person.

Mile redemption value for companions who are not listed in the Redemption Nominee List: an additional 20% of normal mileage deduction will be applied.

Number of companions for a redemption:

  • Million Miler: There is no limit to the amount of companion redemption.
  • Platinum or Gold member: 01 companion.

Guide for redeeming Business Lounge

At Noi Bai, Da Nang and Tan Son Nhat Airport: Members go to the reception of the Business Lounge and show the Lotusmiles membership card or image of the card in the Vietnam Airlines app and the boarding passes of the members and companions.

At the other airports in Vietnam: Members request the service at the flight check-in counter.

Chương trình phòng chờ Thương gia Lotusmiles.

Support contact

For prompt support, please contact one of the following channels:

Lotusmiles member care center
Contact Vietnam Airlines’ branch offices