How To Earn Miles | Frequent Flyer Program

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Lotusmiles

Earn Miles

Vietnam Airlines

Earn miles easily

Lotusmiles, Vietnam Airlines' long-standing customer program with numerous attractive privileges, has attracted millions of participants.

Do you know how to earn miles? Explore the following simple tips so that you won't miss Vietnam Airlines' exclusive offers:
💙 Earn miles with Vietnam Airlines, Vasco, Pacific Airlines, SkyTeam member airlines and non-SkyTeam airlines
💙 Earn miles from daily spending and shopping using co-branded credit cards issued by the partnership between Vietnam Airlines and major banks
💙 Earn miles from booking hotels on booking.com/lotusmiles; Kaligo; MobiFone; from buying MIC insurance policies and from our merchant partners

You can check Vietnam Domestic Flight Mileage Accrual Chart or International Flight Mileage Accrual Chart for details of the accrual rate corresponding to booking classes.

Details of flight distance are here, and the Mileage Accrual Policy is here.

In addition to scheduled flights, you can earn miles from chartered flights or discounted tickets for airline staff. Learn more.

Calculate accrual miles

(Earned miles are excluded from promotions or special cases)

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Airline Partners

Earn Miles with Airline Partners

Members of Lotusmiles program will enjoy earning miles not only with Vietnam Airlines but also with all SkyTeam and other airline partners. Please click the airline logos below to find out the accrual rate corresponding with eligible class of services and booking class.

Other Partners

Banking and Finance Partners

Lotusmiles members can earn miles and enjoy benefits from co-brand cards or other credit and debit cards of our banking partners. Please click on the banks below for more details.

Co-branded cards

VIETCOMBANK	TECHCOMBANK	SACOMBANK	VPBANK	VIB

STANDARD CHARTERED	VIETINBANK	TPBANK	SEABANK	SUMITOMO MITSUI BANK

The first co-branded card of Vietnam Airlines and SeABank for corporates: The SeAMileage card

Other cards

BIDV	CITI BANK	HSBC	MBBANK

PVCOMBANK	SHINHANBANK

Lotusmiles members are required to provide the membership number when register for new cobrand card of Vietnam Airlines and banking partners.
Lotusmiles members should contact branches and offices of Vietnam Airlines ‘s banking partners to learn more about the cobrand cards and other credit cards…
Bonus miles earned from using the bank cards are valid for 3 years from the crediting month.
Miles will be credited to member’s account from 2-6 weeks depending on the statement period of each bank partners.
Members can claim for missing miles at Customer Service of banking partners.

Lotusmiles members can earn miles with non-airline partners. Please click on the logo of our partners below for more details

Telecommunication Partners

Lotusmiles members can earn miles from using services of our telecommunication partners. Please click on the logo of our partners below for more details

Lotusmiles members can earn miles with non-airline partners. Please click on the logo of our partners below for more details

Lotusmiles members can earn miles with non-airline partners. Please click on the logo of our partners below for more details

Claim Your Miles

CLAIM YOUR MILES

Please login your account on website or mobile app to check account activities and see if your earning miles have been accrued. The Account statement is also sent to your email on a monthly basis.

If miles have not been accrued to your Lotusmiles account after your flight or your consumption service of Lotusmiles partners, you can claim your miles by sending request to Lotusmiles.

How to claim miles?

Option 1 (apply only for claiming miles on flights):

Step 1: Log in Lotusmiles account.
Step 2: Go to Claim missing miles.
Step 3: Fill in the form of claiming missing miles on Vietnam Airlines.
Step 4: Submit the form and waiting for Lotusmiles response.

Option 2:

Step 1: Send the required documents to Lotusmiles contact center by email or submit the claim at Vietnam Airlines branch offices.
Step 2: Waiting for Lotusmiles response.

Valid periods for claiming missing miles

For Airline transactions:

AIRLINES ACCEPT MILEAGE RETRO CLAIM WITHIN 12 MONTHS FROM FLYING DATE	AIRLINES ACCEPT MILEAGE RETRO CLAIM WITHIN 6 MONTHS FROM FLYING DATE
Vietnam Airlines (VN) Aeroflot (SU) Aerolineas Argentinas (AR) Aeromexico (AM) Air Europa (UX) All Nippon Airways (NH) China Airlines (CI) China Southern Airlines (CZ) China Eastern Airlines (MU) Czech Airlines (OK)	Delta Air Lines (DL) Garuda Indonesia Airlines (GA) Jetstar Pacific (BL) Korean Air (KE) Middle East Airlines (ME) Saudi Arabian Airlines (SV) Tarom (RO) Virgin Atlantic (VS) Xiamen Airlines (MF)	Air France (AF) Kenya Airways (KQ) Royal Dutch Airlines (KL)

AIRLINES ACCEPT MILEAGE RETRO CLAIM

WITHIN 12 MONTHS FROM FLYING DATE

AIRLINES ACCEPT MILEAGE RETRO CLAIM

WITHIN 6 MONTHS FROM FLYING DATE

Vietnam Airlines (VN)

Aeroflot (SU)

Aerolineas Argentinas (AR)

Aeromexico (AM)

Air Europa (UX)

All Nippon Airways (NH)

China Airlines (CI)

China Southern Airlines (CZ)

China Eastern Airlines (MU)

Czech Airlines (OK)

Delta Air Lines (DL)

Garuda Indonesia Airlines (GA)

Jetstar Pacific (BL)

Korean Air (KE)

Middle East Airlines (ME)

Saudi Arabian Airlines (SV)

Tarom (RO)

Virgin Atlantic (VS)

Xiamen Airlines (MF)

Air France (AF)

Kenya Airways (KQ)

Royal Dutch Airlines (KL)

For Non-Airline transactions: 06 months from the date of transaction

The convenient way to add miles for the missing flight is to claim it online: You can log in your Lotusmiles account on the Vietnam Airlines website or App and enter the Request for Mileage claim.
You can also email photos of the following documents or submit them at Vietnam Airlines branches:

- Boarding pass: Original or copy;
- Air ticket: Copy or ticket number;
- Invoice: For transactions on partners (Invoice with member's name)

Members are required to keep airline tickets, boarding passes or invoices when buying products or using the services of non-airline partners until the miles have been credited to their account.
For miles to be automatically added, always show your Lotusmiles card every time you make a reservation, buy an airline ticket or use a partner's service.

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