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IMPORTANT INFORMATION: Your country/region is Thailand and payment will be charged in Thai Baht (THB). According to regulations of the Ministry of Finance, E-VAT invoices are only issued for payment in VND. In case of paying by other currency, you may change website country/region (click here).
Adults
Children
Infant
> Baggage Fee
> Optional & Special Service Charges
> Taxes, Fee, Charges & Surcharges
You can pay by following methods:
Adults (from 12 years)
Children (2-12 years)
Infant (under 2 years)
Customize your flight with our wide range of options:
Passenger Name:
Itinerary:
Reservation code:
Email address:
Your email address is blank. Please update:
Please select the form of payment:
VN Reservation Code (PNR) :
Passenger :
Refund reason :
Refund information
The auto flight cancellation is applied for tickets purchased on Vietnam Airlines' website/app only.
Please read the details of Terms & Conditions
Cancellation Requirement
VN Reservation Code (PNR):
Flight cancellation will be applied for all passengers chosen.
Cancellation Confirmation
Are you sure to cancel your flight(s)?
Notify
You have completed your flight cancellation with the following information
Reservation code :
Dịch vụ đón tiễn nhanh tại sân bay, hỗ trợ các thủ tục liên quan đến hành khách, hành lý trước khi bay/sau khi đáp chuyến bay, giúp rút ngắn tối đa thời gian chờ đợi/làm thủ tục tại sân bay.
TripCARE, a collaboration between PVI and Chubb, covers up to 1.6 bil VND for Personal Accident, Medical Expense and Travel Inconvenience; supports Worldwide Medical Emergency Assistance 24/7.
TripCARE can be purchased by Visa/MasterCard/JCB and Vietnam local payment card with pay now method.
By selecting TripCARE, I acknowledge and agree with Benefits, Policy Wordings and Declaration and Authorization.
Reservation Code:
Email Address:
Taxi service between the airport and the city serves you safely and conveniently by the most reputable and quality taxi companies with a predetermined time and a clear, transparent amount.
BOOK
You can enjoy all the comfort and benefits of the relaxing Lotus Lounges where you can find the wide selection on the buffet, or simply take in the fantastic view with the 4 star quality service.
Please ensure you input the family name as it appears in your ticket
If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
Mileage Accumulation Chart for Domestic Flights
Mileage Accumulation Chart for International Flights
Members can earn qualifying miles/flights on Vietnam Airlines with the following eligible flights:
Members can earn bonus miles on Vietnam Airlines with the following eligible flights:
Manage miles and membership tiers
Expiration
Members of Lotusmiles program will enjoy earning miles not only with Vietnam Airlines but also with all SkyTeam and other airline partners. Please click the airline logos below to find out the accrual rate corresponding with eligible class of services and booking class.
Lotusmiles members can earn miles with co-brand cards or other credit and debit cards of banking partners depending on their membership tiers. Please click on the banks below for more details.
Lotusmiles members can earn miles from using services of our telecommunication partners.
Members are recommended to login into your account on website or mobile application to check your account activities and see if your earning miles have been accrued. The Account statement is also sent to your email on a monthly basis.
If miles have not been accrued to your Lotusmiles account after your flight or your consumption service of Lotusmiles partners, you can claim your miles by sending request to Lotusmiles.
How to claim miles?
On Airlines:
AIRLINES
Valid time for submitting the claim from the flights date
Vietnam Airlines
Aeroflot (SU)
Aerolineas Argentinas (AR)
Aeromexico (AM)
Air Europa (UX)
Alitalia (AZ)
All Nippon Airways (NH)
China Airlines (CI)
China Southern Airlines (CZ)
China Eastern Airlines (MU)
Czech Airlines (OK)
Delta Air Lines (DL)
Garuda Indonesia Airlines (GA)
Jetstar Pacific (BL)
Korean Air (KE)
Middle East Airlines (ME)
Saudi Arabian Airlines (SV)
Tarom (RO)
Xiamen Airlines (MF)
12 months
Air France (AF)
Kenya Airways (KQ)
Royal Dutch Airlines (KL)
06 months
Lotusmiles non-air partners: claim must be within 6 months from the date of transaction with Lotusmiles non-air partners.
Important Notes:
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