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We care about the safety and comfort of your children. That's why we have outlined travel guidelines to ensure a pleasant trip.
Passengers should check-in their baby stroller, or they may use it up to the boarding gate. However, some airports may deny carrying strollers inside the boarding areas. Please ask the airport personnel if this is possible at the time of check-in. Space on board is limited, so checking-in your stroller is strongly encouraged. Strollers, as checked baggage, will be returned as quickly as possible upon arrival.
Vietnam Airlines offers a bassinet service free of charge. This service is available on board for infants up to 2 years of age if the weight of the infant does not exceed 11 kgs. Please note that bassinets are available in limited quantity, and bassinets are available on a first-come, first-serve basis.
Baby meals are free of charge. Please note that the availability of baby meal service depends on routing and each airport's catering. Please see more details in Special Meals.
Newborns under 7 days of age, premature or unhealthy infants being fed in an oxygen tent, are typically not accepted onboard. However, if passengers must travel with a premature infant or an infant undergoing medical issues, medical clearance will be required. Please see passenger with medical requirements.
Infants under 2 years of age are not allowed to occupy the seat.
Every child must be accompanied by an adult over the age of 18. The child and the accompanying passenger must travel in the same compartment of a flight or the child will be considered as an unaccompanied minor.
Passengers traveling with children over 14 years old
Vietnam Airlines does not apply restrictions to passengers traveling with children over the age of 14.
Passengers traveling with children under 14 years old
The maximum number of infants and children traveling with each adult
Note:
How to calculate the age of a child, an adult when traveling on a plane
Infant under 02 years old
Flight route(s) wholly operated by Vietnam Airlines: Any child who has not reached his/her second birthday by the departure date of the first flight segment shall get the ticket price and services of an under 02 years old child for the whole itinerary.
The itinerary includes segments on Vietnam Airlines and other airlines: Any child who has not reached his/her second birthday by the departure date of the each flight segment shall get the ticket price and services of an under 02 years old child for that segment.
Children from 02 to under 12 years old
The age of a child is calculated by the departure date of the first flight segment; and the child shall get services for children from 02 to under 12 years old.
Passengers over the age of 12 (adults)
The age of a child is calculated by the departure date of the first flight segment; and the child shall get services for adults.
Passengers should note the time of registering bassinet service and special meal as below:
Bassinet Service
Special Meal
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