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IMPORTANT INFORMATION:
Please note that Vietnam Airlines will move our operations in Moscow - Russia from Domodedovo (DME) airport to Sheremetyevo (SVO) airport as from July 2, 2019
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Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Passengers who purchase tickets on website/apps of Vietnam Airlines for routing from Vietnam to Australia must have complied vaccination requirement of Australian government. Vietnam Airlines does not take responsible if passengers are denied entry into any country.

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If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.


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According to Vietnam Government's new regulations applying to all domestic routes, passengers are required to complete the Medical declaration on PC-Covid.

For more information on travelling requirements and guidance to submit the Passenger’s Information, please click here.

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IMPORTANT INFORMATION:
Please note that Vietnam Airlines will move our operations in Moscow - Russia from Domodedovo (DME) airport to Sheremetyevo (SVO) airport as from July 2, 2019
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IMPORTANT INFORMATION:
Please note that Vietnam Airlines will move our operations in Moscow - Russia from Domodedovo (DME) airport to Sheremetyevo (SVO) airport as from July 2, 2019
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About Collection and Use of Personal Information

Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Vietnam Airlines does not take responsible if passengers are denied entry into any country.

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The currency of the transaction depends on the country/region selected, please carefully check it before payment.

IMPORTANT INFORMATION:
Please note that Vietnam Airlines will move our operations in Moscow - Russia from Domodedovo (DME) airport to Sheremetyevo (SVO) airport as from July 2, 2019

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If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.

If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.


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IMPORTANT INFORMATION:
Please note that Vietnam Airlines will move our operations in Moscow - Russia from Domodedovo (DME) airport to Sheremetyevo (SVO) airport as from July 2, 2019

(DD/MM/YYYY)
IMPORTANT INFORMATION:
Please note that Vietnam Airlines will move our operations in Moscow - Russia from Domodedovo (DME) airport to Sheremetyevo (SVO) airport as from July 2, 2019

Consumer Safety Information

Consumer Safety Information

Pursuant to the Fair Labeling and Advertising Act of the Korea Fair Trade Commission, we would like to notify the aircraft and compensation information as below:

1. Vietnam Airlines's Aircraft Information (Updated 25 July 2016)

Registration
Number
Aircraft Type Manufactured Date
(Month/Year)
VN-A335 Airbus A321-231 08/2012
VN-A336 Airbus A321-231 08/2012
VN-A339 Airbus A321-231 08/2012
VN-A392 Airbus A321-231 09/2012
VN-A393 Airbus A321-231 10/2012
VN-A395 Airbus A321-231 12/2012
VN-A394 Airbus A321-231 10/2012
VN-A396 Airbus A321-231 11/2012
VN-A397 Airbus A321-231 12/2012
VN-A398 Airbus A321-231 12/2012
VN-A399 Airbus A321-231 01/2013
VN-A601 Airbus A321-231 01/2013
VN-A602 Airbus A321-231 02/2013
VN-A603 Airbus A321-231 03/2013
VN-A604 Airbus A321-231 04/2013
VN-A605 Airbus A321-231 06/2013
VN-A606 Airbus A321-231 07/2013
VN-A608 Airbus A321-231 12/2013
VN-A609 Airbus A321-231 02/2014
VN-A610 Airbus A321-231 02/2014
VN-A611 Airbus A321-231 09/2014
VN-A612 Airbus A321-231 10/2014
VN-A371 Airbus A330-200 04/1999
VN-A375 Airbus A330-200 03/2001
VN-A376 Airbus A330-200  08/2008 
VN-A377 Airbus A330-200   11/2008
 VN-A378  Airbus A330-200  07/2009 
VN-A379 Airbus A330-200  09/2011 
 VN-A381  Airbus A330-200  10/2011 
 VN-A383 Airbus A330-200  08/2008 
VN-A886 Airbus A350-900 06/2015
VN-A887 Airbus A350-900 07/2015
VN-A888 Airbus A350-900 09/2015
VN-A889 Airbus A350-900 10/2015
VN-A143 Boeing B777-300ER 08/2003
VN-A144 Boeing B777-300ER 07/2003
VN-A145 Boeing B777-300ER 08/2004
VN-A146 Boeing B777-300ER 06/2004
 VN-A861 Boeing B787-9  05/2015 
 VN-A862  Boeing B787-9   07/2015 
  VN-A863   Boeing B787-9   08/2015
 VN-A864 Boeing B787-9  10/2015 
 VN-A865 Boeing B787-9  11/2015 
 VN-A866 Boeing B787-9  12/2015 

2. Korean Air's Aircraft Information (Updated 22 July 2016)

(Codeshare airlines with Vietnam Airlines)

Registration
Number
Aircraft Type Manufactured Date
(Month/Year)
HL8224 Boeing 737-800 06/2011
HL8240 Boeing 737-800 09/2011
HL8225 Boeing 737-800 10/2011
HL8241 Boeing 737-800 11/2011
HL8242 Boeing 737-800 12/2011
HL8243 Boeing 737-800 01/2012
HL8244 Boeing 737-800 02/2012
HL8245 Boeing 737-800 03/2012
HL8246 Boeing 737-800 05/2012
HL8247 Boeing 737-800 10/2012
HL7550 Airbus A330-300 01/1997
HL7551 Airbus A330-300 04/1997
HL7524 Airbus A330-300 05/1998
HL7525 Airbus A330-300 05/1998
HL7540 Airbus A330-300 11/1998
HL7553 Airbus A330-300 04/1999
HL7554 Airbus A330-300 01/1999
HL7584 Airbus A330-301 05/2000
HL7585 Airbus A330-302 07/2000
HL7586 Airbus A330-303 07/2000
HL7587 Airbus A330-304 11/2000
HL7702 Airbus A330-305 09/2001
HL7709 Airbus A330-306 07/2002
HL7710 Airbus A330-307 07/2002
HL7720 Airbus A330-308 08/2003
HL8001 Airbus A330-309 09/2014
HL8002 Airbus A330-310 10/2014
HL8003 Airbus A330-311 12/2014
HL8025 Airbus A330-312 02/2015
HL8026 Airbus A330-313 06/2015
HL8027 Airbus A330-314 08/2015
HL7538 Airbus A330-200 07/1998
HL7539 Airbus A330-200 08/1998
HL7552 Airbus A330-200 02/1999
HL8211 Airbus A330-200 06/2010
HL8212 Airbus A330-200 08/2010
HL8227 Airbus A330-200 01/2011
HL8228 Airbus A330-200 01/2011
HL8276 Airbus A330-200 02/2013
HL8221 Boeing 737-900ER 04/2011
HL8223 Boeing 737-900ER 06/2011
HL8248 Boeing 737-900ER 05/2012
HL8249 Boeing 737-900ER 06/2012
HL8272 Boeing 737-900ER 05/2013
HL8273 Boeing 737-900ER 05/2013
HL7550 Airbus A330-300 01/1997
HL7551 Airbus A330-300 04/1997
HL7524 Airbus A330-300 05/1998
HL7525 Airbus A330-300 05/1998
HL7540 Airbus A330-300 11/1998
HL7553 Airbus A330-300 04/1999
HL7554 Airbus A330-300 01/1999
HL7584 Airbus A330-300 05/2000
HL7585 Airbus A330-300 07/2000
HL7586 Airbus A330-300 07/2000
HL7587 Airbus A330-300 11/2000
HL7702 Airbus A330-300 09/2001
HL7709 Airbus A330-300 07/2002
HL7710 Airbus A330-300 07/2002
HL7720 Airbus A330-300 08/2003
HL8001 Airbus A330-300 09/2014
HL8002 Airbus A330-300 10/2014
HL8003 Airbus A330-300 12/2014
HL8025 Airbus A330-300 02/2015
HL8026 Airbus A330-300 06/2015
HL8027 Airbus A330-300 08/2015
HL7530 Boeing 777-200ER 01/1997
HL7531 Boeing 777-200ER 02/1997
HL7526 Boeing 777-200ER 05/1998
HL7574 Boeing 777-200ER 09/2000
HL7575 Boeing 777-200ER 10/2000
HL7598 Boeing 777-200ER 07/2001
HL7714 Boeing 777-200ER 06/2002
HL7715 Boeing 777-200ER 08/2002
HL7721 Boeing 777-200ER 08/2003
HL7782 Boeing 777-300ER 04/2009
HL7783 Boeing 777-300ER 07/2009
HL7784 Boeing 777-300ER 09/2009
HL8208 Boeing 777-300ER 04/2010
HL8209 Boeing 777-300ER 05/2010
HL8210 Boeing 777-300ER 06/2010
HL8216 Boeing 777-300ER 04/2011
HL8217 Boeing 777-300ER 05/2011
HL8218 Boeing 777-300ER 10/2011
HL8250 Boeing 777-300ER 06/2012
HL8274 Boeing 777-300ER 02/2013
HL8275 Boeing 777-300ER 05/2013
HL7532  Boeing 777-300 08/1998
HL7533  Boeing 777-300 10/1998
HL7534  Boeing 777-300 01/1998
HL7573  Boeing 777-300 05/2000
HL7550 Airbus A330-300 01/1997
HL7551 Airbus A330-300 04/1997
HL7524 Airbus A330-300 05/1998
HL7525 Airbus A330-300 05/1998
HL7540 Airbus A330-300 11/1998
HL7553 Airbus A330-300 04/1999
HL7554 Airbus A330-300 01/1999
HL7584 Airbus A330-300 05/2000
HL7585 Airbus A330-300 07/2000
HL7586 Airbus A330-300 07/2000
HL7587 Airbus A330-300 11/2000
HL7702 Airbus A330-300 09/2001
HL7709 Airbus A330-300 07/2002
HL7710 Airbus A330-300 07/2002
HL7720 Airbus A330-300 08/2003

3. For compensation information, please refer:

Terms And Conditions

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Customer Service Plan

 Vietnam Airlines is proud to be leading 4-star global airline

Vietnam Airlines is proud to be a leading 4-star global airline

Our sincere thanks to all valued customers and partners for your support!

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Vietnam Airlines JSC - 200 Nguyen Son street, Bo De ward, Long Bien district, Hanoi city, Vietnam
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