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Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Passengers who purchase tickets on website/apps of Vietnam Airlines for routing from Vietnam to Australia must have complied vaccination requirement of Australian government. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
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If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
Notice
According to Vietnam Government's new regulations applying to all domestic routes, passengers are required to complete the Medical declaration on PC-Covid.
For more information on travelling requirements and guidance to submit the Passenger’s Information, please click here.
Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
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Please enjoy a special incentive: Upgrade to Lotusmiles Gold tier with the co-branded TPBank Vietnam Airlines Visa Platinum credit card. Moreover, cardholders can accumulate unlimited bonus miles with the most attractive mileage rate at present.
As of July 15, 2021, Lotusmiles members who own this privileged credit card will discover outstanding incentives in Vietnam.
Offers for Lotusmiles members, who are TPBank Premium Customers*
Offers for Lotusmiles members, who are TPBank non-premium customers
Especially, from now through December 31, 2021, Lotusmiles members who enroll a new co-branded TPBank Vietnam Airlines Visa Platinum credit card will enjoy the incentive of one Lotusmiles tier upgrade:
(*) Applicable only to TPBank's Premium Customers including Private, Platinum and Gold tiers according to the bank's regulations.