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Our Commitment
Vietnam Airlines is committed to delivering a safe, comfortable, and world-class flying experience, always placing customers at the heart of everything we do.
As the national flag carrier, Vietnam Airlines upholds strong business ethics, continuously innovates to enhance service quality, and strives to balance economic efficiency with social and environmental responsibility.
Looking to the future, we aim not only to connect destinations, but also to connect people and meaningful values—leading the way on the journey toward sustainable development.
Awards and Recognition
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© 2025 Vietnam Airlines JSC
Contact Center for calls within Vietnam (24/7): 1900 1100
For Lotusmiles members: 1900 1800
For calls from outside Vietnam (24/7): +84 24 38320320
Email: Telesales@vietnamairlines.com
Certificate of Business Registration - No.: 0100107518, Initial registration made on 30 June 2010, the 9th registration of changes made on 12 January 2022
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