Vietnam Airlines LogoVietnam Airlines Logo Mobile Sky Team Logo
Lotusmiles Logo
  • HELPDESK

  • Lotusmiles Logo

    LOG-IN

    SIGN-UP

  • Close

    Login

    Sign-up Forgot your password

    Login

    Username and Password not match, please try again.
    • Forgot your password
    • Join Lotusmiles Now

    HELPDESK

  • Search
    Search
  • -
    Close

    Select Region and Language

    Country/Region

    Language

    View All Locations And Languages
  • Plan your trip

    Best fare finder

    hplSecondMegamenu

    hplSecondMegamenu
    • LotuStudents Offers
    • Flights from Kaohsiung to Hanoi
    • Flight from Kaohsiung to Ho Chi Minh City
    • Flights from Taipei to Hanoi
    • Flights from Taipei to Ho Chi Minh City
    • Flights from Taipei to Phu Quoc
    • Flights from Taipei to Nha Trang

    Popular Countries

    hplSecondMegamenu

    hplSecondMegamenu
    • Flights to Vietnam
    • Flights to Thailand
    • Flights to Singapore
    • Flights to Cambodia
    • Flights to Laos
    • Flights to Myanmar
    • All Countries

    Timetable & Route map

    hplSecondMegamenu

    hplSecondMegamenu
    • Worldwide route map

    The experience

    hplSecondMegamenu

    hplSecondMegamenu
    • Business class
    • Premium Economy class
    • Economy class
    • Inflight entertainment
    • Lotushop
    Close Button
  • Travel information

    Baggage

    hplSecondMegamenu

    hplSecondMegamenu
    • Baggage calculator
    • Hand baggage
    • Free checked baggage
    • Excess baggage
    • Special baggage
    • Restricted baggage
    • Baggage claim

    Check-in

    hplSecondMegamenu

    hplSecondMegamenu
    • Online check-in
    • Kiosk check-in
    • Airport check-in

    Airport information

    hplSecondMegamenu

    hplSecondMegamenu
    • Business lounge
    • SkyPriority
    • Airport guides
    • Connecting flights
    • Airport maps

    Travel guide

    hplSecondMegamenu

    hplSecondMegamenu
    • For Vietnam domestic flights
    • For flights to Vietnam
    • For flights from Vietnam to other countries
    • A guide for a smooth journey
    Close Button
  • Book flights & Other products

    How to book a flight & make payment

    hplSecondMegamenu

    hplSecondMegamenu
    • How to book air tickets online
    • Payment methods

    Booking & Manage booking

    hplSecondMegamenu

    hplSecondMegamenu
    • Book a flight
    • Manage booking
    • Online check-in
    • Voluntary refund and rebook
    • Self Re-accommodation

    Fare conditions

    hplSecondMegamenu

    hplSecondMegamenu
    • Fare types & rules
    • Taxes, fees, charges and surcharges

    Additional services

    hplSecondMegamenu

    hplSecondMegamenu
    • A combined rail and flight product
    • Excess baggage
    • Pre-purchase LotusDeli products
    • Secure my fare
    • Vietnam Airlines Sky Pass
    • Sky Sofa
    • Advance seat selection
    • Upgrade
    • All additional services

    Special services

    hplSecondMegamenu

    hplSecondMegamenu
    • Travelling with pets
    • Special meals
    • Infants and children
    • Unaccompanied minors
    • Reduced Mobility Passengers
    • Pregnant passengers
    • Extra seats
    • Passengers with medical conditions
    • Special service charges
    Close Button
  • Lotusmiles

    Member benefits

    hplSecondMegamenu

    hplSecondMegamenu
    • Introduction
    • Membership benefits
    • Membership eligibility
    • Lotusmiles Enrollment
    • Manage my account
    • Family account

    Earn miles

    hplSecondMegamenu

    hplSecondMegamenu
    • Mile accumulation regulations
    • On flights
    • Spending with bank cards
    • Other partners
    • Claim your miles
    • Spend and Earn

    Use miles

    hplSecondMegamenu

    hplSecondMegamenu
    • Accumulated miles redemption
    • Purchase tickets by cash and miles
    • Miles redemption for award tickets
    • Redeem miles for baggage awards
    • Redeem miles for upgrade
    • Other miles usage
    • Donate miles

    Buy & Transfer miles

    hplSecondMegamenu

    hplSecondMegamenu
    • Purchase a Lotusmiles membership card
    • Renew & Upgrade a card
    • Purchase bonus miles
    • Transfer bonus miles
    • Extend bonus miles
    • Reinstate bonus miles

    Products & Offers

    hplSecondMegamenu

    hplSecondMegamenu
    • Lotus lucky number
    • Lotus insurance
    • LotusMall
    • Lotus offers
    Close Button
  • Search Vietnamairlines.com

Notice

Notice

View All Locations And Languages
Search

  • Home
  • Vietnam Airlines
  • Corporate Social Responsibility
  • Medical
  • Theo-chan-lo-hang-cuu-tro-tren-chuyen-bay-VNA
Medical

Following a Relief Shipment on a Vietnam Airlines Flight

20/09/2024

On the afternoon of September 12, a Vietnam Airlines flight carrying relief goods departed from Tan Son Nhat Airport, bringing 10 tons of essential supplies to help people in Northern Vietnam affected by the recent flooding.

The northern provinces of Vietnam, including Lao Cai, Yen Bai, Cao Bang, and others, have been severely impacted by Super Typhoon Yagi, with widespread flooding and significant damage. In response to the call for support from the Vietnam Fatherland Front Central Committee on September 10, Vietnam Airlines announced it would transport relief supplies to the affected northern provinces free of charge.

On the afternoon of September 12, the flight carrying 10 tons of relief goods departed from Tan Son Nhat Airport at 3:00 PM and landed at Noi Bai Airport at 5:10 PM the same day.

The goods were gathered at Vietnam Airlines' cargo terminal at 2:37 PM on September 12.


The shipment included 1,000 boxes of milk, 1,000 loaves of bread, 50 boxes of canned meat, 150 boxes of sausages, 50 kg of various medicines, 20 boxes of cashew nuts, 50 boxes of instant noodles, and 100 life jackets.

The relief goods were assembled at the Vietnam Airlines cargo terminal from 9:30 AM, with trucks lined up carrying goods adorned with banners expressing solidarity between the people of Southern and Northern Vietnam.

To ensure smooth and efficient transportation, Mr. Le Chi Quan, Deputy Director of Vietnam Airlines’ Vietnam Branch, along with Red Cross members from Go Vap District, were present early to oversee the flow of goods and complete the necessary flight procedures.


The 10 tons of essential supplies, including bread, milk, medicines, and life jackets, were carefully loaded onto the aircraft.

Bui Tuan Linh, one of the donors who organized the relief campaign, shared with the media that many people, including street vendors, office workers, and even students, came together to support the people affected by the typhoon. "Sometimes it's just a bottle of body wash, a pack of medicine, or food... but every essential item was sent by people eager to help. The amount of goods donated exceeded my initial expectations by 4 to 5 times, and fortunately, Vietnam Airlines was able to assist with customs clearance and transportation to the North," said Mr. Linh.

After being loaded onto the aircraft, the flight carrying the relief goods took off from Tan Son Nhat Airport at 3:00 PM. The flight landed at Noi Bai Airport at 5:10 PM and the goods were unloaded and transported to Vietnam Airlines’ warehouse within an hour.

By 7:00 PM, the 10 tons of relief supplies had been dispatched to the affected provinces, including Lao Cai, Yen Bai, Cao Bang, and others, which were facing severe flooding.

This 10-ton shipment is part of a total of 30 tons of goods donated after two days of campaigning in response to the call for help from the Vietnam Red Cross in Go Vap District (Ho Chi Minh City).

In addition to organizations and agencies, many individuals were present at Tan Son Nhat Airport from the morning of September 12 to send relief supplies to the northern people. The process of receiving donations will continue in the coming days, and citizens can send supplies to local Red Cross chapters or other government agencies such as the Central Party Office T78, A01 Foreign Security Bureau, the Vietnam Fatherland Front Central Committee, charity organizations, or businesses.

The National Airline, together with various organizations, is working to support the northern people in overcoming the aftermath of the disaster.

With professional cargo handling experience, a fleet of spacious and modern aircraft, and a team of skilled staff, Vietnam Airlines is committed to providing full support to help people in the North get through these difficult times.

On September 11, the Vietnam Airlines Youth Union, in collaboration with the Ministry of Public Security’s Youth Union, the Vietnam National Oil and Gas Group, and Vietcombank, organized a donation campaign, collecting money and essential goods, including generators, valued at 500 million VND, to send to those affected by the disaster in Thai Nguyen and Yen Bai.


Related news

View all
 Vietnam Airlines is proud to be leading 4-star global airline

Vietnam Airlines is proud to be a leading 4-star global airline

Our sincere thanks to all valued customers and partners for your support!

  • Vietnam Airlines

    • About us
    • Our Fleet
    • Partners & Subsidiaries
    • Press Room
    • Corporate Social Responsibility
    • Investor relation
    • Procurement
    • Career
    • Cooperate with Vietnam Airlines
  • Legal

    • Terms & Conditions
    • Conditions of Carriage
    • Cookies Policy
    • Privacy Policy
  • Support

    • Claim/Suggestion
    • HelpDesk
    • Vietnam Airlines' Branch Offices
    • Customer Service Plan
    • Vietnam Airlines Virtual Assistant
    • Web Accessibility
    • Vietnam Airlines App
  • Cargo

    • Cargo Website
  • Useful Information

    • Partnership with Lotusmiles
    • Heritage magazine
    • Travel guide
    • Optional & Special Service Charges
Note: Link opens in new window. Site may not meet accessibility guidelines.
sky team
  • Facebook
  • Youtube
  • Instagram
  • Agency
  • Feedback
  • Sitemap

none  Contact Center for calls within Vietnam (24/7): 1900 1100
space  For Lotusmiles members: 1900 1800
space  For calls from outside Vietnam (24/7): +84 24 38320320
none  Email: Telesales@vietnamairlines.com

  • Our Awards

© 2019 Vietnam Airlines JSC
Vietnam Airlines JSC - 200 Nguyen Son street, Bo De ward, Hanoi city, Vietnam
Tel: (+84-24) 38272289. Fax: (+84-24) 38722375.
Certificate Of Business Registration - No.: 0100107518, 5th registration dated 08/07/2016

Notice

Please contact Vietnam Airlines Contact Center at 19001100 (for calls within Vietnam) or (+84-24) 38320320 (for calls from outside Vietnam) or email Telesales@vietnamairlines.com