Purchase combined plane and train tickets
Step 1: Visit the Vietnam Airlines website at www.vietnamairlines.com
Step 2: Under Find Flight, select:
- From/To: domestic destinations in South Korea
- Departure/Return date
- Number of passengers
Step 3: Select the flight and train
Step 4: Fill in the passenger information
Step 5: Select seats and additional services (if any)
Step 6: Payment
After completing payment, passengers will receive an email confirming their itinerary with the booking code for the flight and train segments.
Checking in for train segments
Within 72 hours before the train departure time, passengers visit the website https://check-in.accesrail.com and fill in their full name, an e-ticket number, or Vietnam Airlines booking reference.
After checking in for the train segment, passengers will receive one pick-up number for the direction. For a round-trip itinerary, passengers will receive two pick-up numbers.
Passengers will receive an additional AREX Express Train ticket for the connecting service between ICN and Seoul Train Station. An AREX Express Train ticket can be used on the All-stop Train.
Exchange, Refund
Passengers should refer to Fare Rules when exchanging or refunding plane and train tickets.
In the event of a train segment cancellation (not used, no request for train refund) and no flight exchange, please contact the Contact Center at 19001100 or a Vietnam Airlines sales office for assistance. 9B help address: Accesrail Helpdesk info@accesrail.com.
