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Additional services
A combined rail and flight product
Easily book flight tickets combined with high-speed train tickets for seamless connections to major cities.
Excess baggage
Learn about regulations on prepaid baggage and how to purchase additional checked baggage on Vietnam Airlines flights.
Pre-purchase LotusDeli products
With pre-purchased LotusDeli products, passengers can freely choose meals that suit your taste.
Secure my fare
A passenger found an ideal ticket price but is not ready to buy at that moment. With the "secure my fare" function, passengers can keep their desired fare and have more time to complete their trip plan with only a small fee.
Sky Sofa
Select the Sky sofa with two adjacent empty seats in the Economy cabin to enjoy a comfortable flight with Vietnam Airlines.
E-voucher
The E-voucher payment method (Gift Voucher) allows passengers to conveniently purchase Vietnam Airlines products and services, as well as send E-vouchers as gifts to family and friends.
Advance seat selection
Select your seat in advance to get the best place you want and enjoy a comfortable flight with Vietnam Airlines!
Upgrade
After purchasing tickets, passengers can easily upgrade ticket class to experience a variety of best-in-class services and amenities.
TripCARE Insurance
TripCARE is a comprehensive travel insurance product for Vietnam Airlines’ passengers on domestic and international flights.
Booking hotel
The hotel booking service partnering between Vietnam Airlines and Booking.com provides convenient accommodation for passengers.
Travel Ready insurance
Travel Ready is a comprehensive travel insurance for Vietnam Airlines’ passengers applicable to one-way/round trip itineraries departing from Singapore.
Airport ride-hailing service
With the service collaborated with EMDDI, passengers have the option to book cars at more than 15 airports in Vietnam.
eSIM Way2Go
eSIM allows travelers to switch between international mobile networks without the need for a physical SIM card, helping to save much time and money.
Viettel international service plan
With the international service plan in cooperation with Viettel, passengers traveling abroad can use their phone numbers in Vietnam without changing SIM thanks to the cooperation of service providers.
Transit tour
Passengers connecting via Hanoi or Tan Son Nhat Airport (Vietnam) will have an opportunity to enjoy sightseeing and tourist services during transit.
© 2025 Vietnam Airlines JSC
Contact Center for calls within Vietnam (24/7): 1900 1100
For Lotusmiles members: 1900 1800
For calls from outside Vietnam (24/7): +84 24 38320320
Email: Telesales@vietnamairlines.com
Certificate of Business Registration - No.: 0100107518, Initial registration made on 30 June 2010, the 9th registration of changes made on 12 January 2022
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