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The safety of passengers is a top priority for Vietnam Airlines. With the important information below, passengers can prepare themselves for a smooth trip and enjoy the best benefits.
Get ready before the flight
Domestic travel regulations
With the Covid-19 information Lookup feature, Vietnam Airlines always wants to bring passengers the latest travel regulations and epidemic situation of provinces/cities in the country.
International travel regulations
Vietnam Airlines is constantly updating the latest information to help passengers conveniently look up and prepare themselves for a safe and convenient trip.
Safe experience
Vietnam Airlines always prioritizes the safety of passengers throughout their trip so that each flight is a memorable experience.
Search for your favorite flight
Due to contantly changing operations, we are updating on an ongoing basis our flight schedules and fares to meet the travel needs of our passengers.
Frequently asked questions
Refer to frequently asked questions when travelling during the Covid-19 pandemic.
Change of plan
Ticket refund policy
Do you need to change your travel plans due to Covid-19 ? Vietnam Airlines' flexible ticket refund policy always prioritizes the best benefits for customers.
Other Information
Travel advisory
Up-to-date information on Vietnam Airlines operations.
Lotusmiles membership policy
With operational circumstances constantly changing due to the Covid-19 impact, Vietnam Airlines always focuses on ensuring the interests of Lotusmiles members.
Service change notification
Vietnam Airlines updates its service procedures with the goal to provide passengers safe flights.
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