Advance seat selection

Advance Seat Selection

With advanced seat selection, passengers can enjoy more space to stretch their legs or avoid sitting separately from their friends or family. 
Vietnam Airlines presents the following seat types:
  • Forward Zone Seats (aisle/middle/window): Passengers will be among the first to disembark the plane.
  • Standard Seats: The rest seats in economy cabin.

Eligibility passengers
Advance seat selection is applicable for passengers traveling on flights operated by Vietnam Airlines.
Applicable class
Depending on the type of ticket (family fare) or Lotusmiles membership tiers, passengers may pre-reserve their seats for free or for a small fee. 
  • Business and Premium Economy Class: Free seat selection.  
  • Economy Class:
    1. Economy Flex ticket: Free seat selection.  
    2. Economy Classic ticket: Free seat selection for standard seats. 
    3. Economy Lite: Paid seat selection from the time of booking until online check-in (within 24 hours before the flight time) and free seat selection during online check-in.
    4. Super Lite ticket: Paid seat selection from the time of booking until online check-in (within 24 hours before the flight time). Passengers may not be able to choose their desired seats because our system automatically selects fixed seats for passengers before check-in.

Lotusmiles members enjoy free seat selection or special offers depending on their membership tier. For more information, Lotusmiles members click here.

Please note that adults flying with an infant are not eligible to buy advance seats (as an infant must be seated under an oxygen mask).
Advance seat selection can be made in the following ways:
  • When booking online (Vietnam Airlines' website or mobile app);

    • BUY TICKETS & RESERVE A SEAT

  • After booking a flight with us, passengers can log in to "Manage Booking" - "Choose seats" on Vietnam Airlines' website/app;
  • Passengers can also book at our ticketing offices and sales agents.

Lotusmiles members should log in before selecting seats online (paid or free seat selection) or ask our ticket office/agent to enter the membership card number to receive our special offers.

Note: In some cases, due to technical reasons, the passenger's selected seats may be changed.

Charges vary depending on the seat type and flight selected. 

The discounted fares start from 20th May 2024 to 31st July 2024.

The fares apply outside the above time period:

Note: To enjoy the discount on seat selection for  Lotusmiles members, passengers need to provide membership information when purchasing tickets on website www.vietnamairlines.com or Vietnam Airlines app; or ask employees to enter the membership card number when purchasing tickets at our ticket offices or agents.

Changes

Passengers should contact the following channels to change their seat selection.

  • If passengers purchase seats on Vietnam Airlines' website/mobile app, please access the Manage Booking section and follow these steps:
  • - Purchase a new seat;
  • - Contact Customer Care Center via email at onlinesupport@vietnamairlines.com to refund the purchased service within 14 days after completing the last flight.
  • If passengers purchase seats through ticketing offices or agents, please contact one of these channels.

Reserved seats are only allowed to be changed to seat with equal or higher price.

Refunds

Advance seat selection is non-refundable.