The higher account balance, the more miles you earn on spending.
The mile accrual rate is determined based on the average balance in ACB for the preceding 03 consecutive months (Account balance)
For example:
- Account balance from 1 million to under 20 million, earn 1 Lotusmiles bonus mile for every 60,000 VND spent in Vietnam.;
- Current account balance from 1 million to under 20 million earn 2 Lotusmiles bonus miles for every 60,000 VND spent outside Vietnam.;
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Lotusmiles Pay - an integrated payment membership card
Vietnam Airlines, in partnership with Asia Commercial Bank (ACB) and VISA, proudly introduces Lotusmiles Pay – Payment-Enabled Lotusmiles Membership Card. Designed to meet the diverse needs of members, Lotusmiles Pay offers two flexible options: Lotusmiles Pay Credit Card and Lotusmiles Pay Debit Card.
Not only accompanying members on every flight journey, Lotusmiles Pay is also a convenient payment key, unlocking a range of attractive offers and exclusive privileges for Lotusmiles members.
Apply for a Lotusmiles Pay card exclusively on the Lotusmiles mobile application, now available on both iOS and Android!
Lotusmiles Pay Credit Card
Lotusmiles Pay Card Application & Integration Steps
Lotusmiles Pay Card Application & Integration Steps
* The issuing bank (Asia Commercial Bank – ACB) reserves the final right in its sole discretion, to determine issued card type (credit/debit) and approved credit limit. If you have any questions or require clarification regarding these matters, please contact Asia Commercial Bank’s Customer Service and Support Department at (028) 38 247 247, 1900 54 54 86, or 1800 577 775 (toll-free for Priority Customers).
** During your card application process on the Lotusmiles app, you will be redirected to the ACB ONE app and perform the Electronic Know-Your-Customer process (eKYC). Please get your Vietnam ID Card ready for this process.
Useful Information
Cargo
© 2025 Vietnam Airlines JSC
Contact Center for calls within Vietnam (24/7): 1900 1100
For Lotusmiles members: 1900 1800
For calls from outside Vietnam (24/7): +84 24 38320320
Email: Telesales@vietnamairlines.com
Certificate of Business Registration - No.: 0100107518, Initial registration made on 30 June 2010, the 9th registration of changes made on 12 January 2022
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