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21 May 2021
Vietnam Airlines Japan Branch
Temporary Closure of Sales Office (Osaka)
Dear Valued customer
Due to the impact of coronavirus, from 01 June 2021, Vietnam Airlines has decided to close temporarily Osaka Sales Office until the further notice.
For Reservation and Ticketing, and Lotusmiles Frequent Flyer inquiries, please contact Vietnam Airlines Contact Center in Japan.
<Temporary Closure>
Osaka Sales Office From 01 June 2021
Reservation and Ticketing, and Lotusmiles Frequent Flyer
Tel and Email will be unavailable
TEL: 06-4708-0900
Email: osavn@vietnamairlines.com; lotusmiles.osa@vietnamairlines.com
Customers may wish to contact Vietnam Airlines Contact Center in Japan.
<Reservation and Ticketing, Lotusmiles-Frequent Flyer>
Contact Center in Japan Open hours: Mon-Fri from 09:00-12:00, 13:00-17:00
(Saturday, Sunday, National Holiday: Closed)
TEL: 03-3508-1481
Email: tyovngrp@vietnamairlines.com
Email: otusmiles.tyo@vietnamairlines.com (For Lotusmiles)
We sincerely apologize for the inconvenience this may have caused.
© 2025 Vietnam Airlines JSC
Contact Center for calls within Vietnam (24/7): 1900 1100
For Lotusmiles members: 1900 1800
For calls from outside Vietnam (24/7): +84 24 38320320
Email: Telesales@vietnamairlines.com
Certificate of Business Registration - No.: 0100107518, Initial registration made on 30 June 2010, the 9th registration of changes made on 12 January 2022
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