Earn Miles

Vietnam Airlines

Earn miles easily

Lotusmiles, Vietnam Airlines' long-standing customer program with numerous attractive privileges, has attracted millions of participants.

Do you know how to earn miles? Explore the following simple tips so that you won't miss Vietnam Airlines' exclusive offers:
💙 Earn miles with Vietnam Airlines, Vasco, Pacific Airlines, SkyTeam member airlines and non-SkyTeam airlines
💙 Earn miles from daily spending and shopping using co-branded credit cards issued by the partnership between Vietnam Airlines and major banks
💙 Earn miles from booking hotels on booking.com/lotusmiles; Kaligo; MobiFone; from buying MIC insurance policies and from our merchant partners

You can check Vietnam Domestic Flight Mileage Accrual Chart or International Flight Mileage Accrual Chart for details of the accrual rate corresponding to booking classes.

Details of flight distance are here, and the Mileage Accrual Policy is here.

In addition to scheduled flights, you can earn miles from chartered flights or discounted tickets for airline staff. Learn more.

Calculate accrual miles

Carrier *

Booking class *

From *

To *

Departure Date *

Tier *

Airline Partners

Earn Miles with Airline Partners

Members of Lotusmiles program will enjoy earning miles not only with Vietnam Airlines but also with all SkyTeam and other airline partners. Please click the airline logos below to find out the accrual rate corresponding with eligible class of services and booking class.

 skyteam  skyteam
 skyteam  skyteam


Other Partners

Banking and Finance Partners

Lotusmiles members can earn miles and enjoy benefits from co-brand cards or other credit and debit cards of our banking partners. Please click on the banks below for more details.

Co-branded cards



Other cards



  • Lotusmiles members are required to provide the membership number when register for new cobrand card of Vietnam Airlines and banking partners.
  • Lotusmiles members should contact branches and offices of Vietnam Airlines ‘s banking partners to learn more about the cobrand cards and other credit cards…
  • Bonus miles earned from using the bank cards are valid  for 3 years from the crediting month.
  • Miles will be credited to member’s account from 2-6 weeks depending on the statement period of each bank partners.
  • Members can claim for missing miles at Customer Service of banking partners.

Lotusmiles members can earn miles with non-airline partners. Please click on the logo of our partners below for more details

Telecommunication Partners

Lotusmiles members can earn miles from using services of our telecommunication partners. Please click on the logo of our partners below for more details

Lotusmiles members can earn miles with non-airline partners. Please click on the logo of our partners below for more details

Lotusmiles members can earn miles with non-airline partners. Please click on the logo of our partners below for more details

Claim Your Miles


Please login your account on website or mobile app to check account activities and see if your earning miles have been accrued. The Account statement is also sent to your email on a monthly basis.

If miles have not been accrued to your Lotusmiles account after your flight or your consumption service of Lotusmiles partners, you can claim your miles by sending request to Lotusmiles.

How to claim miles?

Option 1 (apply only for claiming miles on flights): 
  • Step 1: Log in Lotusmiles account.
  • Step 2: Go to Claim missing miles.
  • Step 3: Fill in the form of claiming missing miles on Vietnam Airlines.
  • Step 4: Submit the form and waiting for Lotusmiles response.
Option 2: 
  • Step 1: Send the required documents to Lotusmiles contact center by email or submit the claim at Vietnam Airlines branch offices.
  • Step 2: Waiting for Lotusmiles response.

Valid periods for claiming missing miles

On Airlines:


Valid time for submitting the claim from the flights date

Vietnam Airlines

Aeroflot (SU)

Aerolineas Argentinas (AR)

Aeromexico (AM)

Air Europa (UX)

Alitalia (AZ)

All Nippon Airways (NH)

China Airlines (CI)

China Southern Airlines (CZ)

China Eastern Airlines (MU)

Czech Airlines (OK)

Delta Air Lines (DL)

Garuda Indonesia Airlines (GA)

Jetstar Pacific (BL)

Korean Air (KE)

Middle East Airlines (ME)

Saudi Arabian Airlines (SV)

Tarom (RO)

Xiamen Airlines (MF)

12 months

Air France (AF)

Kenya Airways (KQ)

Royal Dutch Airlines (KL)

06 months

Lotusmiles non-air partners: claim must be within 6 months from the date of transaction with Lotusmiles non-air partners.

Important Notes:

  • Required documents if members claim miles at Vietnam Airlines branch offices. Members can also take pictures of the required documents and send email to Lotusmiles contact center.
  • Boarding pass: Original or copy if flown on Vietnam Airlines flights. Original required if flown on Vietnam Airlines' airline partners.
  • Air ticket: Ticket copy or electronic ticket number.
  • Invoices issued for member: Apply for goods purchasing or services on Lotusmiles partners.
  • Please safely store your original boarding pass and all the eligible invoices until miles credit for the corresponding activities have been confirmed on the account statement.
  • Mile accrual is only available to passengers enrolled in Lotusmiles program.
  • New registered members can earn miles for eligible flights with eligible booking classes on Vietnam Airlines and SkyTeam Airlines which are taken 6 months before enrolment date. However, members still have to follow the general rules of retro-claim.
  • Miles equivalent to one person who has name on the airlines ticket are accrued even if the member is required to purchase two or more seats (extra seat, cabin baggage, stretcher, ect.) or to purchase for the other one.
  • Lotusmiles members have to present membership card each time of making reservation, checking-in at the airport and using services of Lotusmiles non air-partners.