Baggage Allowance and Baggage Fees

Baggage Allowance

Baggage Allowance

To find more information about Vietnam Airlines' baggage allowance, passengers should read the following policy.

For tickets issued or exchanged and itinerary from August 1, 2019For tickets issued or exchanged before August 1, 2019

Note: 

Free baggage allowance for infants (under 2 years old):

  • From/To the Americas: One piece, with a maximum weight of 23kg and sum of dimensions (width + height + depth) not exceeding 115cm (45 in), and one fully collapsible stroller.
  • Other itineraries: One piece, with a maximum weight of 10kg, and one fully collapsible stroller.

In some cases, the baggage allowances printed on your ticket may be different from above mentioned. Baggage allowances printed on your ticket will be applied.

For itineraries to/from the Americas, the baggage allowance policy of the first marketing carrier will be applied for the whole route. (The first marketing carrier is the first carrier whose code appears on your ticket).

If the journey includes multiple sectors and carriers, baggage allowances may differ between carriers.

Unless otherwise specified, the maximum weight per piece of baggage is 32kg, and total dimensions may not exceed 203cm. If passengers need to bring overweight and/or oversized baggage, please kindly contact Vietnam Airlines official agents or Vietnam Airlines offices for further information.

For itineraries from/to the Americas

Itinerary Class of service FREE BAGGAGE ALLOWANCE
Maximum number of pieces Maximum weight per piece (kg) Maximum dimension per piece
From/To the Americas Business Class 2 pieces 23 kg 158cm (62in)
Economy Class 2 pieces 23 kg 158cm (62”)/piece and total dimension of 2 pieces not exceeding 273cm (107in) 

Baggage Allowance

Applies for ticket issued/exchanged on/after August, 1st 2019 and travel on/after August, 1st 2019 and on/before December, 31st 2019.

Routes 
economy (**) premium economy business
Between Vietnam domestic routes
1 piece of 23 kg 1 piece of 32 kg
1 piece of 32 kg
Between Vietnam and Southeast Asia, Indochina 1 piece of 23 kg
1 piece of 23 kg
1 piece of 32 kg
Between Vietnam and Hong Kong, China, Taiwan, Korea
1 piece of 23 kg
2 pieces
(23 kg for each)
2 pieces
(32 kg for each)
Between Vietnam and Japan and
From Japan to Asia, Australia
2 pieces
(23 kg for each)
2 pieces
(23 kg for each)
2 pieces
(32 kg for each)
From/to Europe, Australia (*)
From/To the Americas
Other routes 1 piece of 23 kg
2 pieces
(23 kg for each)
2 pieces
(32 kg for each

(*) In the transition period, passengers flying in economy class from/to Europe/Australia will be given one more free checked baggage. Therefore, the total free checked baggage allowance for the economy class flying from/to Europe/Australia will be two pieces (23kg/50lb for each). Please note that if the return flight (except flight between Vietnam and Russia) is on/after January, 1st 2020 the free checked baggage allowance is one piece (23kg/50lb).

Applies for ticket issued/exchanged on/after August, 1st 2019 and travel on/after January, 1st 2020.

routes
economy (**) premium economy business
Between Vietnam domestic routes
1 piece of 23 kg
1 piece of 32 kg
1 piece of 32 kg
Between Vietnam and Southeast Asia, Indochina
1 piece of 23 kg
1 piece of 23 kg
1 piece of 32 kg
Between Vietnam and Hong Kong, China, Taiwan, Korea
1 piece of 23 kg
2 pieces
(23 kg for each)
2 pieces
(32 kg for each)
Between Vietnam and Europe (except Russia) / Australia
Between Vietnam and Japan/Russia;
From Japan to Asia, Australia
2 pieces
(23 kg for each)
2 pieces
(23 kg for each)
2 pieces
(32 kg for each)
From/To the Americas 2 pieces
(23 kg for each)
2 pieces
(23 kg for each)

2 pieces
(32 kg for each)

Other routes 1 piece of 23 kg
2 pieces
(23 kg for each)

2 pieces
(32 kg for each)

Note:

(**) Economy super lite ticket on some routes has no free checked baggage.

- Infant without a seat:

  • From/To the Americas: One piece, with a maximum weight of 23kg/50lb and total dimensions not exceeding 115cm (45in), and one fully collapsible stroller.
  • Other itineraries: One piece, with a maximum weight of 10kg/22lb, and one fully collapsible stroller (not applicable for economy super lite ticket).
  • - Special passenger types like ethnic, seaman, student, and labor flying in economy class are eligible for two pieces (23kg/50lb for each) on flights operated by Vietnam Airlines.

     

Other itineraries

Itinerary FREE Baggage Allowance
Economy Class Premium Economy Class Business Class
Between And
Vietnam Russia(*) 46  N/A  64 
Asia Middle East 30 N/A 40
Asia Africa 30 N/A 40
Asia Europe  30 40 40
Asia (except Japan) Australia, New Zealand   30 40 40
Middle East Europe 30 N/A 40
Middle East Africa 30 N/A 40
Middle East Australia, New Zealand 30 40 40
Africa Europe 30 N/A 40
Africa Australia, New Zealand 30 40 40
Europe Australia, New Zealand 30 40 40
Originating from Destination
Japan Australia, New Zealand 40 50 60
Australia, New Zealand   Japan 30 40 40


(*) Apply for ticketing and travel commencing on/after 01May2019

Example:

Journey A: BKK VN x/HAN VN LON.

Journey B: LON VN x/HAN VN BKK.

Both journeys are between Asia and Europe; therefore, the free baggage allowance applied for an adult traveling on any of these two journeys is 30kg when flying in Economy Class or 40kg when flying in Premium Economy/ Business Class.

                                                                                                                                                                                                                        

Baggage allowance for Lotusmiles and Skyteam members

Additional to your ticketed allowance baggage, Lotusmiles and Skyteam members are offered an enormous benefit on Vietnam Airlines' flights with VN code flight as below:

Baggage Benefits  Silver Titanium Gold Platinum Elite Elite plus
Priority baggage SkyPriority tags - Yes Yes Yes Yes Yes
Extra baggage allowance when weight system applied - +10 kgs + 15 kgs + 25 kgs +10kg +20 kg
when piece system applied - 01 piece of 23 kg 01 piece of 23 kg 02 pieces (23kg for each) 01 piece of 23 kg 01 pieces (23kg for each)

Baggage allowances on codeshare flights

If your itinerary includes flights operated by carriers other than Vietnam Airlines, different baggage rules may apply. Please find the full details of your baggage allowances for each flight in your itinerary on your ticket or on the operating carrier’s website before traveling.

For itineraries to/from the Americas, the baggage allowance policy of the first marketing carrier (the first carrier whose code appears on your ticket) will be applied for the whole itinerary. If the first carrier on your ticket is Vietnam Airlines, our baggage policy will be applied to your whole journey. However, if the first carrier on your ticket is not Vietnam Airlines, that carrier's baggage policy will be applied to the whole journey.

Excess Baggage

Excess Baggage Fees Paid at Airport

If your baggage exceeds Vietnam Airlines' baggage allowance upon arrival at the airport, passengers are able to purchase excess baggage at check-in counter.

Excess baggage fee for tickets issued/exchanged after 01/08/2019

Excess baggage fee for tickets issued/exchanged before 01/08/2019

Vietnam Domestic Routes


The fees apply to the ticket issued/exchanged and itinerary on/after August, 1st 2019.

Flight Sector

Fees for Standard piece (VND)

Vietnam Domestic Flights

600,000



 

Extra fee for overweight baggage (VND)

Extra fee for oversize baggage (VND)
                                 Flight Sector Heavy (23~32kg)
Super heavy (33~45kg)
158~203 cm

                        Vietnam Domestic Flights

600,000 1,000,000

600,000

Note:

  • Standard package: maximum weight of 23kg/50lb and total dimensions of 158cm/62in
  • Rate: not including VAT

 

International Flights

The fees apply to the tickets issued/exchanged on/after August, 1st 2019.


Fees for Standard piece (USD)
 FROM/TO
ZONE A ZONE B ZONE C
ZONE A 60 120 230
ZONE B 120 120 230
ZONE C 230 230 230

  Extra fees for overweight baggage (USD)

heavy (23-32kg) super heavy (33-45kg)
FROM/TO  
ZONE A    ZONE B   ZONE C   ZONE A   ZONE B   ZONE C 
ZONE A    50 60 100 100 150 200
ZONE B 60 60 100 150 150 200
ZONE C 100 100 100 200 200 200

  Extra fees for oversize baggage (USD)

158~203cm
 FROM/TO  
ZONE A ZONE B ZONE C
ZONE A 100 150 200
ZONE B 150 150 200
ZONE C 200 200 200

Note:

  • If a baggage piece exceeds the standard weight and/or the maximum size, the total charge will be calculated = Standard piece fee (if exceeding checked baggage allowance, not charge to prepaid baggage pieces) + overweight fee + oversize fee.
  • Standard piece: maximum weight of 23kg/50lb and total dimensions of 158cm/62in.
  • Rate: not including VAT.
  • For baggages weighing from 33-45kg, passengers should contact the operating carrier.
  • Zone A: Viet Nam, Laos, Cambodia, Myanmar, Thailand, Indonesia, Malaysia, Singapore, Hong Kong and Taiwan.
  • Zone B:  China, Korea and Japan and other countries in Asia and Oceania (except Zone A and Australia).
  • Zone C: Australia, France, Germany, United Kingdom and Russia, countries in the Americas and the other countries in Europe and Africa.

For the tickets issued/exchanged before August, 1st 2019, please check the weight system here.

Special Service Charges

Special Service Charges

Vietnam Airlines provide special services to satisfy our passenger’s needs at the lowest price:

    Special Services Charges Remarks
    Oxygen for medical use on board (OXYG)
    For passengers using oxygen service on board
    • Fare: passengers pay the fare as a normal passenger.
    • Free baggage allowance: passengers get 2 times free baggage allowance weight limit of respective journey.
    Charges of using oxygen service on board include:
    • Fee for using portable oxygen units on board (*)
      • For Viet Nam domestic sectors: VND 2,000,000 per one unit (net fare).
      • For international sectors: USD 200 per one unit.
    • Fee for seat occupied by portable oxygen unit: Equal to the highest applicable adult fare plus surcharges for each seat.
    The escorts of passengers using OXYG pay the fare with free baggage allowance like normal passengers.
    Accompanied cabin crew service provided on the request
    Stretcher service on board (STCR)
    For passengers using stretcher service on board:
    • Fare: passengers pay the fare as a normal passenger.
    • Free baggage allowance: passengers get 6 times free baggage allowance weight limit of respective journey.
    Charge of stretcher service: Equal to 6 times of the highest applicable adult fares plus surcharges.
    The escorts of passengers using STCR pay fare with free baggage allowance like  normal passengers.
    Accompanied cabin crew service provided on the request
    Oxygen and stretcher service on board (STCR/OXYG)
    For passengers using the oxygen and stretcher service on board:
    • Fare: passengers pay the fare as a normal passenger.
    • Free baggage allowance: passengers get 6 times free baggage allowance weight limit of respective journey.
    Charge of oxygen and stretcher service:
    • The fee for using portable oxygen unit on board (*):
      • For Viet Nam domestic sectors: VND 2,000,000 per one unit (net fare).
      • For international sectors: USD200 per one unit.
    • The rate for seat occupied by portable oxygen unit: Equal to the highest applicable adult fare plus surcharges for each seat.
    • The fee for seat occupied by stretcher: Equal to 6 times of the highest applicable adult fares plus surcharges
    The escort of passengers using OXYG and STCR pay the fare with free baggage allowance like normal passengers.
    Accompanied cabin crew service provided on the request
    Unaccompanied Minor (UM)
    UM pay the fare for children/adult as normal passengers. 
    Charges: VND500,000 (net fare) for Viet Nam domestic sectors or USD50 for international sectors. 
    Accompanying cabin crew charge (if any): Applicable adult fare on the same class of service of UM and appropriate surcharges.

    Extra seat service (EXST)
    Fare: passengers pay the fare as a normal passenger.
    Free baggage allowance: passengers get 2 times free baggage allowance weight limit of respective journey.
    EXST charge: equals 100% of the applicable adult fare plus surcharges for each additional seat at the time of purchasing.
    Accompanied cabin crew service provided on the request
    Wheelchair for cabin (WCHC)
    Wheelchair for step (WCHS)
    Wheelchair for ramp (WCHR)
    Free of charge. 
    Wheelchair of passenger shall be accepted for carriage free of charge. 
    The passengers pay the fare like normal passengers.
    Accompanied cabin crew service provided on the request

    Deaf passenger service (DEAF)
    Blind passenger service (BLND)

    Free of charge
    The passengers pay the fare like normal passengers.
    Accompanied cabin crew service provided on the request
    Adult travels with two or more Infants
    Adult and Infant pay the fare as normal passengers 
    The accompanying cabin crew charge includes applicable adult fare and surcharges on the same class of service of passenger
    Accompanied cabin crew service provided on the request

Note:

Fees for Special Services on Code-Share Flights

On Vietnam Airlines codeshare flights operated by other airlines the optional services and fees may be provided by Operating carriers with different fees from VN. Please visit the Operating Carriers’website for details.

Air France Finnair Alitalia Jetstar
China Airlines Cathay Pacific Delta Air Lines Etihad Airways
Garuda Indonesia Korean Air Kenya Airways Cambodia Angkor Air
Royal Dutch Airlines China Eastern All Nippon Airways EL AL Israel Airlines
 AirEuropa Jet Airways  SNCF Czech Airlines
Vasco                    Phillipines Airlines                                     Lao Airlines                                    Xiamen Air                  
Bangkok Air

Taxes, fee, charges & surcharges

Taxes, fees, charges and surcharges

When purchasing a ticket, the total price includes all taxes, fees and charges(*) which are defined below:

(*) In several cases, passengers are required to pay TFCs in the taxing countries upon check-in.