View the history of flights taken

1. Change your flight by clicking on the link attached in the notification sent to the phone number or email provided when purchasing the ticket;

2. Submit a ticket exchange request to Vietnam Airlines using the Ticket Exchange Request Form.

3. Contact the Contact Center at 19001100 (for calls within Vietnam) or (+84-24) 38320320 (for calls from outside Vietnam).

1. For tickets purchased via the Vietnam Airlines website or app, please contact:

• The Contact Center: 19001100 (for calls within Vietnam) or (+84-24) 38320320 (for calls from outside Vietnam);
• Or send an email to onlinesupport@vietnamairlines.com.

2. If you purchased tickets somewhere else, please contact the vendor for assistance.

You can look up the schedules of codeshare flights with Vietnam Airlines operated by Pacific Airlines and VASCO.