Benefits for Silver members

Requirements to Become a Lotusmiles Silver Member

As soon as you participate in Vietnam Airlines' Lotusmiles Program, you need to accumulate at least 1 qualifying mile to become a Silver member. Members can accumulate miles, gift miles, and redeem miles after each flight. Silver tier card does not expire.

All passengers from 2 years old can register to become Lotusmiles members and activate their Register card immediately. Learn about qualifying criteria and mile accumulation to enjoy numerous compelling benefits with Vietnam Airlines.

Benefits for Silver members

The benefits below only apply to Silver members on VN-coded flights operated by Vietnam Airlines.

Priority in aircraft seating

Priority on waiting lists at the airport;
Priority on seat arrangement in case of flight exchange by Vietnam Airlines.

Other offers

Redeem ticket awards for Silver members;
Redeem upgrade awards;
Redeem free checked baggage awards;
Earn miles after completing a flight;
Redeem accumulated miles to purchase award tickets, upgrade seats, etc.

Contact Lotusmiles Contact Center

For prompt support, please contact one of the following channels:

Lotusmiles Contact Center
- Service time: 24/7;
- Contact Center:
  - For calls within Vietnam: 1900 1800;
  - For calls from outside Vietnam: (+84-24) 3832 0320;
- Email: vip.lotusmiles@vietnamairlines.com (for Million Milers, Platinum, Gold members); or lotusmiles@vietnamairlines.com (for Titanium, Silver, Registered members).
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© 2025 Vietnam Airlines JSC
Contact Center for calls within Vietnam (24/7): 1900 1100
For Lotusmiles members: 1900 1800
For calls from outside Vietnam (24/7): +84 24 38320320
Email: Telesales@vietnamairlines.com
Certificate of Business Registration - No.: 0100107518, Initial registration made on 30 June 2010, the 9th registration of changes made on 12 January 2022