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VinID
Vietnam Airlines has entered the partnership with Vingroup to created benefits and bring a new trend in consumerism to Lotusmiles members. Lotusmiles members can make conversions between VinID points and Lotusmiles miles at the following rates:
• 100 VinID point = 3 Lotusmiles miles
The minimum redemption is 5,000 miles/transaction and the maximum is 100,000 miles per year.
Instructions on converting VinID points for Lotusmiles miles:
- Access VinID account via the app, select “Vietnam Airlines voucher”, select Lotusmiles miles and press “Redeem now” button.
- Press the “Confirm” button after checking the points and miles
- Enter details of the mile recipient, including “Name, Lotusmiles card number”
- Press the button “Confirm” to finish transaction.
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© 2025 Vietnam Airlines JSC
Contact Center for calls within Vietnam (24/7): 1900 1100
For Lotusmiles members: 1900 1800
For calls from outside Vietnam (24/7): +84 24 38320320
Email: Telesales@vietnamairlines.com
Certificate of Business Registration - No.: 0100107518, Initial registration made on 30 June 2010, the 9th registration of changes made on 12 January 2022
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