 | Service hours: 24/7 |
 | For calls within Vietnam: 1900 1100 |
 | For calls from outside Vietnam: +84 24 38320320 |
 | Support for tickets purchased on the website/app: |
 | General support: telesales@vietnamairlines.com |
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Select the departure time for the DB train route combined with a flight operated by Vietnam Airlines
You can choose the train departure time suitable for the itinerary as follows:
1. To connect to a flight departing from Germany, select the train departure date the same as the flight departure date or one day before the flight departure date.
2. To connect to a flight to Germany, select the train departure date the same as the flight date to Germany or one day before the flight date to Germany.
Please contact DB Travel Center or visit page bahn.de for the exact train departure time.
Frequently Asked Questions
No. You pick up your baggage, transfer it between the train and the aircraft, go through security, and drop it off as usual.
Each online check-in allows up to 5 passengers with the same reservation code, and the 5 passengers will share one train ticket confirmation after completing check-in. With a reservation code of more than 5 passengers, please check in multiple times.
For more information on delays, cancellations, or misses, please see DB regulations here.
Other topic support
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The Contact Center in Vietnam
Contact with Our Branch Offices
Frequently Asked Questions
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© 2025 Vietnam Airlines JSC
Contact Center for calls within Vietnam (24/7): 1900 1100
For Lotusmiles members: 1900 1800
For calls from outside Vietnam (24/7): +84 24 38320320
Email: Telesales@vietnamairlines.com
Certificate of Business Registration - No.: 0100107518, Initial registration made on 30 June 2010, the 10th registration of changes made on 24 July 2025.
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