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登錄以創建
家庭帳戶

立即註冊

登錄以創建
家庭帳戶

立即註冊

越南航空始終與您的家人一起探索世界

禮遇

創建家庭賬戶

常見問題（FAQ）

01

禮遇

  • 與越南航空，天合聯盟成員航空公司和其他合作夥伴一起贏取里程；贏得家庭成員的獎勵里程。
  • 獲得家人和親戚的獎勵。
  • 兌換家庭獎勵里程以獲取獎勵里程/合格區域。
家庭帳戶優惠
  • 加入家庭帳戶：從2024年3月8日到2024年3月18日，年滿2歲的微笑蓮花會員首次創建或成功加入家庭帳戶，即可獲得1,000獎勵里程。

02

创建家庭账户

户主

登錄至Lotusmiles 賬戶，選“我的家”

1

户主

發送邀請和家庭關係證明文件

2

邀请成员

接收電子郵件
選擇“同意”或“不同意”

3

LotuSmiles

驗證家庭賬戶成員和完畢手續

4

03

常見問題（FAQ）

http://thenounproject.com The Noun Project Icon Template Reminders Strokes Try to keep strokes at 4px Minimum stroke weight is 2px For thicker strokes use even numbers: 6px, 8px etc. Remember to expand strokes before saving as an SVG Size Cannot be wider or taller than 100px (artboard size) Scale your icon to fill as much of the artboard as possible Ungroup If your design has more than one shape, make sure to ungroup Save as Save as .SVG and make sure “Use Artboards” is checked 100px .SVG

家庭賬戶可以有幾個成員？

家庭賬戶可以有幾個成員？

http://thenounproject.com The Noun Project Icon Template Reminders Strokes Try to keep strokes at 4px Minimum stroke weight is 2px For thicker strokes use even numbers: 6px, 8px etc. Remember to expand strokes before saving as an SVG Size Cannot be wider or taller than 100px (artboard size) Scale your icon to fill as much of the artboard as possible Ungroup If your design has more than one shape, make sure to ungroup Save as Save as .SVG and make sure “Use Artboards” is checked 100px .SVG
一個家庭帳戶至少有2位成員，最多10位成員，包括戶主和受邀成員。
http://thenounproject.com The Noun Project Icon Template Reminders Strokes Try to keep strokes at 4px Minimum stroke weight is 2px For thicker strokes use even numbers: 6px, 8px etc. Remember to expand strokes before saving as an SVG Size Cannot be wider or taller than 100px (artboard size) Scale your icon to fill as much of the artboard as possible Ungroup If your design has more than one shape, make sure to ungroup Save as Save as .SVG and make sure “Use Artboards” is checked 100px .SVG

誰可以加入家庭賬戶？

誰可以加入家庭賬戶？

http://thenounproject.com The Noun Project Icon Template Reminders Strokes Try to keep strokes at 4px Minimum stroke weight is 2px For thicker strokes use even numbers: 6px, 8px etc. Remember to expand strokes before saving as an SVG Size Cannot be wider or taller than 100px (artboard size) Scale your icon to fill as much of the artboard as possible Ungroup If your design has more than one shape, make sure to ungroup Save as Save as .SVG and make sure “Use Artboards” is checked 100px .SVG
家庭賬戶成員包括親生父母、, 配偶的父母，依法承認的養父母/監護人，配偶，親生子女和依法承認的被領養子女。
http://thenounproject.com The Noun Project Icon Template Reminders Strokes Try to keep strokes at 4px Minimum stroke weight is 2px For thicker strokes use even numbers: 6px, 8px etc. Remember to expand strokes before saving as an SVG Size Cannot be wider or taller than 100px (artboard size) Scale your icon to fill as much of the artboard as possible Ungroup If your design has more than one shape, make sure to ungroup Save as Save as .SVG and make sure “Use Artboards” is checked 100px .SVG

我可以成為家庭賬戶持有人（戶主）嗎？

我可以成為家庭賬戶持有人（戶主）嗎？

http://thenounproject.com The Noun Project Icon Template Reminders Strokes Try to keep strokes at 4px Minimum stroke weight is 2px For thicker strokes use even numbers: 6px, 8px etc. Remember to expand strokes before saving as an SVG Size Cannot be wider or taller than 100px (artboard size) Scale your icon to fill as much of the artboard as possible Ungroup If your design has more than one shape, make sure to ungroup Save as Save as .SVG and make sure “Use Artboards” is checked 100px .SVG
年滿18周歲且未參加任何其他家庭帳戶的成員將被邀請與家庭成員一起加入並建立家庭帳戶。受邀成員將是家庭帳戶持有人。
http://thenounproject.com The Noun Project Icon Template Reminders Strokes Try to keep strokes at 4px Minimum stroke weight is 2px For thicker strokes use even numbers: 6px, 8px etc. Remember to expand strokes before saving as an SVG Size Cannot be wider or taller than 100px (artboard size) Scale your icon to fill as much of the artboard as possible Ungroup If your design has more than one shape, make sure to ungroup Save as Save as .SVG and make sure “Use Artboards” is checked 100px .SVG

誰應該是家庭戶賬戶的戶主？

誰應該是家庭戶賬戶的戶主？

http://thenounproject.com The Noun Project Icon Template Reminders Strokes Try to keep strokes at 4px Minimum stroke weight is 2px For thicker strokes use even numbers: 6px, 8px etc. Remember to expand strokes before saving as an SVG Size Cannot be wider or taller than 100px (artboard size) Scale your icon to fill as much of the artboard as possible Ungroup If your design has more than one shape, make sure to ungroup Save as Save as .SVG and make sure “Use Artboards” is checked 100px .SVG
建議任命更高級別的Lotusmiles成員為戶主，以從家庭帳戶中獲得更多收益。
http://thenounproject.com The Noun Project Icon Template Reminders Strokes Try to keep strokes at 4px Minimum stroke weight is 2px For thicker strokes use even numbers: 6px, 8px etc. Remember to expand strokes before saving as an SVG Size Cannot be wider or taller than 100px (artboard size) Scale your icon to fill as much of the artboard as possible Ungroup If your design has more than one shape, make sure to ungroup Save as Save as .SVG and make sure “Use Artboards” is checked 100px .SVG

誰可以成為家庭帳戶成員？

誰可以成為家庭帳戶成員？

http://thenounproject.com The Noun Project Icon Template Reminders Strokes Try to keep strokes at 4px Minimum stroke weight is 2px For thicker strokes use even numbers: 6px, 8px etc. Remember to expand strokes before saving as an SVG Size Cannot be wider or taller than 100px (artboard size) Scale your icon to fill as much of the artboard as possible Ungroup If your design has more than one shape, make sure to ungroup Save as Save as .SVG and make sure “Use Artboards” is checked 100px .SVG
客人至2歲以上擁有Lotusmiles會員資格且不參與其他家庭帳戶。
http://thenounproject.com The Noun Project Icon Template Reminders Strokes Try to keep strokes at 4px Minimum stroke weight is 2px For thicker strokes use even numbers: 6px, 8px etc. Remember to expand strokes before saving as an SVG Size Cannot be wider or taller than 100px (artboard size) Scale your icon to fill as much of the artboard as possible Ungroup If your design has more than one shape, make sure to ungroup Save as Save as .SVG and make sure “Use Artboards” is checked 100px .SVG

我可以邀請會員加入我的家庭帳戶嗎？

我可以邀請會員加入我的家庭帳戶嗎？

http://thenounproject.com The Noun Project Icon Template Reminders Strokes Try to keep strokes at 4px Minimum stroke weight is 2px For thicker strokes use even numbers: 6px, 8px etc. Remember to expand strokes before saving as an SVG Size Cannot be wider or taller than 100px (artboard size) Scale your icon to fill as much of the artboard as possible Ungroup If your design has more than one shape, make sure to ungroup Save as Save as .SVG and make sure “Use Artboards” is checked 100px .SVG
對於作為戶主的成員：登錄您的Lotusmiles帳戶（“我的家庭”部分），然後向家庭成員發送邀請以及家庭關係證明（戶口復印件/結婚證書/出生證明）以下語言：越南語，英語，法語，德語，俄語，日語，韓語，簡體中文或繁體中文。
http://thenounproject.com The Noun Project Icon Template Reminders Strokes Try to keep strokes at 4px Minimum stroke weight is 2px For thicker strokes use even numbers: 6px, 8px etc. Remember to expand strokes before saving as an SVG Size Cannot be wider or taller than 100px (artboard size) Scale your icon to fill as much of the artboard as possible Ungroup If your design has more than one shape, make sure to ungroup Save as Save as .SVG and make sure “Use Artboards” is checked 100px .SVG

Lotusmiles可以幫助我創建家庭帳戶嗎？

Lotusmiles可以幫助我創建家庭帳戶嗎？

http://thenounproject.com The Noun Project Icon Template Reminders Strokes Try to keep strokes at 4px Minimum stroke weight is 2px For thicker strokes use even numbers: 6px, 8px etc. Remember to expand strokes before saving as an SVG Size Cannot be wider or taller than 100px (artboard size) Scale your icon to fill as much of the artboard as possible Ungroup If your design has more than one shape, make sure to ungroup Save as Save as .SVG and make sure “Use Artboards” is checked 100px .SVG
會員可以聯繫越南航空的分支機構或向Lotusmiles客戶服務發送電子郵件以建立家庭帳戶。
-白金卡會員和金卡會員將其電子郵件發送到vip.lotusmiles@vietnamairlines.com
-鈦金卡會員和銀卡會員將其電子郵件發送至lotusmiles@vietnamairlines.com
http://thenounproject.com The Noun Project Icon Template Reminders Strokes Try to keep strokes at 4px Minimum stroke weight is 2px For thicker strokes use even numbers: 6px, 8px etc. Remember to expand strokes before saving as an SVG Size Cannot be wider or taller than 100px (artboard size) Scale your icon to fill as much of the artboard as possible Ungroup If your design has more than one shape, make sure to ungroup Save as Save as .SVG and make sure “Use Artboards” is checked 100px .SVG

孩子可以加入家庭帳戶嗎？

孩子可以加入家庭帳戶嗎？

http://thenounproject.com The Noun Project Icon Template Reminders Strokes Try to keep strokes at 4px Minimum stroke weight is 2px For thicker strokes use even numbers: 6px, 8px etc. Remember to expand strokes before saving as an SVG Size Cannot be wider or taller than 100px (artboard size) Scale your icon to fill as much of the artboard as possible Ungroup If your design has more than one shape, make sure to ungroup Save as Save as .SVG and make sure “Use Artboards” is checked 100px .SVG
2歲至16歲之間的兒童可以加入家庭帳戶。
如果親生父母/收養父母尚未加入家庭帳戶：每個人最多可以註冊5個孩子。
如果親生父母/養父母加入了家庭帳戶：只有帳號戶主可以註冊孩子（最多5個孩子，但家庭帳戶總數不能超過10人）。
經過Lotusmiles計劃的成功註冊和認證後，孩子成員將正式成為家庭帳戶的成員。
http://thenounproject.com The Noun Project Icon Template Reminders Strokes Try to keep strokes at 4px Minimum stroke weight is 2px For thicker strokes use even numbers: 6px, 8px etc. Remember to expand strokes before saving as an SVG Size Cannot be wider or taller than 100px (artboard size) Scale your icon to fill as much of the artboard as possible Ungroup If your design has more than one shape, make sure to ungroup Save as Save as .SVG and make sure “Use Artboards” is checked 100px .SVG

戶主可否從家庭賬戶累積里程？

戶主可否從家庭賬戶累積里程？

http://thenounproject.com The Noun Project Icon Template Reminders Strokes Try to keep strokes at 4px Minimum stroke weight is 2px For thicker strokes use even numbers: 6px, 8px etc. Remember to expand strokes before saving as an SVG Size Cannot be wider or taller than 100px (artboard size) Scale your icon to fill as much of the artboard as possible Ungroup If your design has more than one shape, make sure to ungroup Save as Save as .SVG and make sure “Use Artboards” is checked 100px .SVG
戶主有權根據Lotusmiles計劃等級的規定，給自己使用家庭賬戶裡的所有里程，家庭賬戶成員以及任何獎勵受益人兌換獎勵。此外，戶主還可以使用家庭的獎勵里程自行轉換為里程/行業。
http://thenounproject.com The Noun Project Icon Template Reminders Strokes Try to keep strokes at 4px Minimum stroke weight is 2px For thicker strokes use even numbers: 6px, 8px etc. Remember to expand strokes before saving as an SVG Size Cannot be wider or taller than 100px (artboard size) Scale your icon to fill as much of the artboard as possible Ungroup If your design has more than one shape, make sure to ungroup Save as Save as .SVG and make sure “Use Artboards” is checked 100px .SVG

不是戶主的成員可以使用家庭賬戶以外的里程嗎？

不是戶主的成員可以使用家庭賬戶以外的里程嗎？

http://thenounproject.com The Noun Project Icon Template Reminders Strokes Try to keep strokes at 4px Minimum stroke weight is 2px For thicker strokes use even numbers: 6px, 8px etc. Remember to expand strokes before saving as an SVG Size Cannot be wider or taller than 100px (artboard size) Scale your icon to fill as much of the artboard as possible Ungroup If your design has more than one shape, make sure to ungroup Save as Save as .SVG and make sure “Use Artboards” is checked 100px .SVG
不是戶主的會員只能使用自己的帳戶使用里程。
http://thenounproject.com The Noun Project Icon Template Reminders Strokes Try to keep strokes at 4px Minimum stroke weight is 2px For thicker strokes use even numbers: 6px, 8px etc. Remember to expand strokes before saving as an SVG Size Cannot be wider or taller than 100px (artboard size) Scale your icon to fill as much of the artboard as possible Ungroup If your design has more than one shape, make sure to ungroup Save as Save as .SVG and make sure “Use Artboards” is checked 100px .SVG

孩子可以在帳戶中使用里程嗎？

孩子可以在帳戶中使用里程嗎？

http://thenounproject.com The Noun Project Icon Template Reminders Strokes Try to keep strokes at 4px Minimum stroke weight is 2px For thicker strokes use even numbers: 6px, 8px etc. Remember to expand strokes before saving as an SVG Size Cannot be wider or taller than 100px (artboard size) Scale your icon to fill as much of the artboard as possible Ungroup If your design has more than one shape, make sure to ungroup Save as Save as .SVG and make sure “Use Artboards” is checked 100px .SVG
2歲或16歲以下的兒童會員不能申請里程。只有戶主才能使用孩子帳戶中的里程。
http://thenounproject.com The Noun Project Icon Template Reminders Strokes Try to keep strokes at 4px Minimum stroke weight is 2px For thicker strokes use even numbers: 6px, 8px etc. Remember to expand strokes before saving as an SVG Size Cannot be wider or taller than 100px (artboard size) Scale your icon to fill as much of the artboard as possible Ungroup If your design has more than one shape, make sure to ungroup Save as Save as .SVG and make sure “Use Artboards” is checked 100px .SVG

我多久可以離開家庭賬戶？

我多久可以離開家庭賬戶？

http://thenounproject.com The Noun Project Icon Template Reminders Strokes Try to keep strokes at 4px Minimum stroke weight is 2px For thicker strokes use even numbers: 6px, 8px etc. Remember to expand strokes before saving as an SVG Size Cannot be wider or taller than 100px (artboard size) Scale your icon to fill as much of the artboard as possible Ungroup If your design has more than one shape, make sure to ungroup Save as Save as .SVG and make sure “Use Artboards” is checked 100px .SVG
成員可以在正式參加之日起至少六個月後離開家庭帳戶（成員本人或戶主完成了家庭帳戶成員資格的終止）。
http://thenounproject.com The Noun Project Icon Template Reminders Strokes Try to keep strokes at 4px Minimum stroke weight is 2px For thicker strokes use even numbers: 6px, 8px etc. Remember to expand strokes before saving as an SVG Size Cannot be wider or taller than 100px (artboard size) Scale your icon to fill as much of the artboard as possible Ungroup If your design has more than one shape, make sure to ungroup Save as Save as .SVG and make sure “Use Artboards” is checked 100px .SVG

孩子可以離開家庭賬戶嗎？

孩子可以離開家庭賬戶嗎？

http://thenounproject.com The Noun Project Icon Template Reminders Strokes Try to keep strokes at 4px Minimum stroke weight is 2px For thicker strokes use even numbers: 6px, 8px etc. Remember to expand strokes before saving as an SVG Size Cannot be wider or taller than 100px (artboard size) Scale your icon to fill as much of the artboard as possible Ungroup If your design has more than one shape, make sure to ungroup Save as Save as .SVG and make sure “Use Artboards” is checked 100px .SVG
2歲至16歲以下的會員在16歲之前不能離開家庭帳戶。
http://thenounproject.com The Noun Project Icon Template Reminders Strokes Try to keep strokes at 4px Minimum stroke weight is 2px For thicker strokes use even numbers: 6px, 8px etc. Remember to expand strokes before saving as an SVG Size Cannot be wider or taller than 100px (artboard size) Scale your icon to fill as much of the artboard as possible Ungroup If your design has more than one shape, make sure to ungroup Save as Save as .SVG and make sure “Use Artboards” is checked 100px .SVG

户主可以離開家庭賬戶嗎？

户主可以離開家庭賬戶嗎？

http://thenounproject.com The Noun Project Icon Template Reminders Strokes Try to keep strokes at 4px Minimum stroke weight is 2px For thicker strokes use even numbers: 6px, 8px etc. Remember to expand strokes before saving as an SVG Size Cannot be wider or taller than 100px (artboard size) Scale your icon to fill as much of the artboard as possible Ungroup If your design has more than one shape, make sure to ungroup Save as Save as .SVG and make sure “Use Artboards” is checked 100px .SVG
只有在獲得另一位成員的同意後，任命另一位成員為新的戶主後，方可允許戶主離開戶口。會員應通過電子郵件向Lotusmiles客戶服務尋求幫助。
-白金卡會員和金卡會員將其電子郵件發送至vip.lotusmiles@vietnamairlines.com
-鈦金卡會員和銀卡會員將其電子郵件發送至lotusmiles@vietnamairlines.com
http://thenounproject.com The Noun Project Icon Template Reminders Strokes Try to keep strokes at 4px Minimum stroke weight is 2px For thicker strokes use even numbers: 6px, 8px etc. Remember to expand strokes before saving as an SVG Size Cannot be wider or taller than 100px (artboard size) Scale your icon to fill as much of the artboard as possible Ungroup If your design has more than one shape, make sure to ungroup Save as Save as .SVG and make sure “Use Artboards” is checked 100px .SVG

離開家庭帳戶後，我可以節省獎勵里程嗎？

離開家庭帳戶後，我可以節省獎勵里程嗎？

http://thenounproject.com The Noun Project Icon Template Reminders Strokes Try to keep strokes at 4px Minimum stroke weight is 2px For thicker strokes use even numbers: 6px, 8px etc. Remember to expand strokes before saving as an SVG Size Cannot be wider or taller than 100px (artboard size) Scale your icon to fill as much of the artboard as possible Ungroup If your design has more than one shape, make sure to ungroup Save as Save as .SVG and make sure “Use Artboards” is checked 100px .SVG
會員在離開家庭帳戶時會保存可用里程。