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Adults (from 12 years)
Children (2-12 years)
Infant (under 2 years)
Customize your flight with our wide range of options:
Passenger Name:
Reservation code:
Itinerary:
Email address:
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Baggage information
Please select the form of payment:
VN Reservation Code (PNR) :
Passenger :
Refund reason :
Route :
Passenger (Select all passengers) :
Refund information
(See Refund terms and conditions)
PNR :
Passenger information :
Ticket refund information
Cancellation Requirement
VN Reservation Code (PNR):
Flight cancellation will be applied for all passengers chosen.
Cancellation Confirmation
Are you sure to cancel your flight(s)?
Notify
You have completed your flight cancellation with the following information
Reservation code :
Dịch vụ đón tiễn nhanh tại sân bay, hỗ trợ các thủ tục liên quan đến hành khách, hành lý trước khi bay/sau khi đáp chuyến bay, giúp rút ngắn tối đa thời gian chờ đợi/làm thủ tục tại sân bay.
TripCARE, a collaboration between PVI and Chubb, covers up to 1.6 bil VND for Personal Accident, Medical Expense and Travel Inconvenience; supports Worldwide Medical Emergency Assistance 24/7.
TripCARE can be purchased by Visa/MasterCard/JCB and Vietnam local payment card with pay now method.
By selecting TripCARE, I acknowledge and agree with Benefits, Policy Wordings and Declaration and Authorization.
Reservation Code :
Email Address :
FLY PRO Insurance cover up to 1.500.000 VND for Travel Inconvenience related to flight schedule change. Enjoy your flight with FLY PRO!
Buy Insurance
Experience Vietnam Airlines’ attractive travel packages with round-trip air tickets and luxury offers from famous hotel brands such as Vin Group, Intercontinental, Accor Hotels, The Ascott Limited...
BUY VOUCHER
Taxi service between the airport and the city serves you safely and conveniently by the most reputable and quality taxi companies with a predetermined time and a clear, transparent amount.
BOOK
VNA Mall is an omni-channel retailer of Vietnam Airlines, committed to providing unique products from reputable suppliers including agricultural products, food, beverages, gifts, co-branded items of Vietnam Airlines ... for customers from anywhere, at any time.
DISCOVER
VNAMAZING is an e-commerce platform of Vietnam Airlines, committed to providing a variety of Online travel services including domestic and international tours, package vouchers for airline tickets and hotels from reputable partners... for customers at attractive prices.
Using Gift-Card to buy tickets and other services (Upgrade, Lounge...).
You can enjoy all the comfort and benefits of the relaxing Lotus Lounges where you can find the wide selection on the buffet, or simply take in the fantastic view with the 4 star quality service.
Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
Please visit here for more details.
Please ensure you input the family name as it appears in your ticket
If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
With joint product from Vietnam Airlines and Deutsche Bahn (DB), passengers can easily travel to 100 domestic destinations in Germany from Frankfurt airport by DB train.
Step 1: Visit Vietnam Airlines website www.vietnamairlines.com or mobile app.
Step 2: Fill in the following fields:
Step 3: Select the flight and train.
Step 4: Fill in the passenger information.
Step 5: Select ancillaries and seats.
Step 6: Select a form of payment and check out.
After completing the payment, passengers will receive a confirmation email with information about their flights and a booking reference number of DB train. Please enter this number when checking in online to download DB train tickets.
Book now
Step 1: Visit website www.rail-checkin.com.
Step 2: Enter the last, middle and first name (the same as the name shown on the flight ticket) and the booking reference number of DB train (or air ticket number).
Step 3: Select the number of passengers (maximum of 5 passengers per each time of check-in).
Step 4: Select departure, destination point and departure time; then select the suitable train.
Step 5: Confirm your email address and select “Check-in”.
Once completed, the system will send DB train tickets to the registered email. Passengers can print or download train tickets to mobile devices.
Passengers should note the following requirements:
At DB train station, passengers present their train ticket confirmation (printed or saved on electronic devices), air ticket that shows train segment and their valid identification documents.
If passengers are unable to present their train ticket confirmation, they have to provide an identity document and the air ticket that shows train segment.
For more information about DB train, please read our Frequently Asked Question - Ancillary.
In collaboration with SNCF, Vietnam Airlines provides passengers with a rail & fly service that connects more than 50 domestic and foreign destinations operated by Vietnam Airlines with 18 French cities via TGV Air express train system.
In the event of missing flights, seats are guaranteed for passengers on the next flight or train without paying any extra fees. This offer is only applicable to passengers who buy tickets with the whole itinerary on Vietnam Airlines and TGV Air.
Some notes about combined product between Vietnam Airlines and TGV Air
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