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Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Passengers who purchase tickets on website/apps of Vietnam Airlines for routing from Vietnam to Australia must have complied vaccination requirement of Australian government. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
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Customize your flight with our wide range of options:
Please ensure you input the family name as it appears in your ticket
If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
Notice
According to Vietnam Government's new regulations applying to all domestic routes, passengers are required to complete the Medical declaration on PC-Covid.
For more information on travelling requirements and guidance to submit the Passenger’s Information, please click here.
Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
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What are Cookies?
Cookies are alphanumeric identifiers which are downloaded onto your computer's hard drive by the website which you are visiting. When this information is stored on your hard drive, our system is able to recognize your device, save information about visits and visitors and automatically log you in where appropriate. Cookies are used by VNA so that we can make it easier for you to access our website.
Cookies can be utilized to make visiting a website more personal, by, for instance:
By clicking ‘agree’ when the cookie notice is shown you thereby give consent for cookies to be placed and read on vietnamairlines.com and the associated sub-domains.
How Does VNA Use Cookies on its Website?
The Vietnam Airlines' website uses different types of cookies, mainly for the following purposes:
More information about these cookies is given below.
1. Essential Website Cookies These cookies are strictly necessary to provide you with services available through our websites and to use some of its features, such as to access secure areas.
Because these cookies are strictly necessary to deliver the website to you, you cannot refuse them. You can block or delete them by changing your browser settings however.
2. Functionality Cookies These cookies enable you to use the major features on the Vietnam Airlines' website, use the functions on the websites and gain access to secured portions of them, such as purchasing a ticket or accessing your personal account. By disabling cookies, you will no longer be able to use these features, implying the following consequences:
Data collected by these cookies cannot be used for marketing purposes.
3. Performance and Analytics Cookies Performance cookies help us to enhance the performance and functionality of VNA's website and detect any bugs you may encounter.
Furthermore, this type of cookie collects information about how visitors use VNA's website, including information about time spent on each page and the number of visits per page, error messages shown, and clicks in certain areas of the website. With these cookies, we count and analyze the number of sales and clicks associated with our marketing investments. We share this information with our partners (notably Sabre, Google, FPT, Akamai, Goquo and Insider).
4. Customization These cookies help VNA to customize VNA's website for you. Personalization cookies specifically enable us to remember your choices and preferences.
Data collected by these cookies specifically includes your country of residence, your language and the last trip you booked.
Disabling these cookies will:
5. Marketing and Advertising Cookies These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.
These cookies enable us to determine the following:
Marketing cookies are typically placed on VNA's website by advertising networks. These networks are companies which act as intermediaries between VNA and advertisers. These cookies are used to:
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We are committed to protecting your data privacy. We therefore abide by the following two principles:
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To assist you in the process of learning how to block new cookies, receiving notification of new cookies or disabling cookies, we have provided links to the “Help” section of some of the most popular web browsers:
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