LotusYouth special offers
Are you a young travel enthusiast constantly looking for affordable travel options? Vietnam Airlines' LotusYouth offers the opportunity to explore new lands and fulfill dreams with exclusive offers designed specifically for the younger generation.
The favorable program for youth is subject to the following conditions:
- The promotion applies to: Youth aged 12 to 25.
- Applicable itineraries: Domestic and international itineraries to/from Vietnam operated by Vietnam Airlines, Pacific Airlines, and Vasco (except multi-segment itineraries).
- Promotion: 10% discount on tickets for Premium Economy Classic, Economy Classic, and Economy Lite classes.
- The program does not apply during peak periods.
Passengers kindly refer to the program's terms and conditions.
Registration instructions
Step 1: Become a Lotusmiles member
You register to become a Vietnam Airlines Lotusmiles member;
Step 2: Log in your LotuSmiles account
After successfully registering your membership, log into your LotuSmiles account on the Vietnam Airlines website and select LotuSociety;
Step 3: Upload related documents
At the Deals section, select LotusYouth. Then, upload the required documents for verification and click the Register button;
Step 4: Check your email
After Vietnam Airlines has reviewed and verified your documentation, you will receive an email confirming your successful registration for the LotusYouth program.
How to buy tickets
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Frequently Asked Questions
You need to update valid travel documents to prove your age, including: Passport or Citizen Identification Card
No. LotusYouth does not require a student confirmation certificate; eligibility is based solely on valid age.
If you are participating in LotusYouth and wish to switch to LotusStudent, you need to update one of the following documents: student card, admission letter, study abroad visa, acceptance letter, or course enrollment confirmation.
Please register to switch to LotusStudents and follow the instructions.
When the system reports an error during the ticket purchasing process, you can check and follow these steps:
Ensure that the Lotusmiles membership number and password are entered accurately.
Verify that your full name details are correct, ensuring no spelling mistakes or improper spacing.
If you have checked and are still experiencing the error, please contact the Contact Center for assistance via email at spdd@vietnamairlines.com or by phone at 1900 1100 (for calls from within Vietnam) or +84 24 38320320 (for calls from outside Vietnam).
The ticket exchange depends on the fare rules of your purchased tickets.
Please refer to Fare rules.
The ticket refund depends on the fare rules of your purchased tickets.
Please refer to the Fare rules.
Please check again the information you have provided, as it may not meet the conditions, such as exceeding the age limit, etc.
For assistance, please contact the Contact Center via email at spdd@vietnamairlines.com or by phone at 1900 1100 (for calls from within Vietnam) or +84 24 38320320 (for calls from outside Vietnam)
No, LotusYouth applies only to members who have registered for the program.
LotusYouth applies to journeys departing from now until December 31, 2026.
Requests to join the LotusYouth program will be approved within 3 days.
Please contact the Contact Center for assistance via email at spdd@vietnamairlines.com or by phone at 1900 1100 (for calls from within Vietnam) or +84 24 38320320 (for calls from outside Vietnam)
Related information
© 2025 Vietnam Airlines JSC
Contact Center for calls within Vietnam (24/7): 1900 1100
For Lotusmiles members: 1900 1800
For calls from outside Vietnam (24/7): +84 24 38320320
Email: Telesales@vietnamairlines.com
Certificate of Business Registration - No.: 0100107518, Initial registration made on 30 June 2010, the 10th registration of changes made on 24 July 2025.
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