Select region and language
Close button
Booking and service information for the selected country and language will be applied.
paradise

Free carry-on baggage allowance

Hand baggage standards on flights operated by Vietnam Airlines are as follows:

1. Free hand baggage allowance for children under 2 years old

Hand baggage for children under two years old includes 1 piece and should not exceed 3kg (including food, milk, and nappy) and one compact stroller/cradle that fits inside an aircraft baggage compartment. If hand baggage compartments are out of place, strollers/cradles are transported as checked baggage (free of charge).

2. Free hand baggage allowance for passengers aged 2 and older

With regards to tickets issued/exchanged before May 05, 2025:

  • Business Class: the total weight of hand baggage must not exceed 18kg. Including 02 pieces (no more than 10kg each) and 1 accessory.
  • Premium Economy class on Vietnam domestic routes: the total weight of hand baggage must not exceed 12kg. Including 01 piece (no more than 10kg) and 1 accessory.
  • Premium Economy class on international routes: the total weight of hand baggage must not exceed 18kg. Including 02 pieces (no more than 10kg each) and 1 accessory.
  • Economy Class: the total weight of hand baggage must not exceed 12kg. Including 01 piece (no more than 10kg) and 1 accessory.

With regards to tickets issued/exchanged on/after May 05, 2025:

  • For itineraries from/to Europe, Oceania, and America:
    • Business and Premium Economy Class: the total weight of hand baggage must not exceed 18kg, including 02 pieces of baggage (each weighs no more than 10kg) and 01 accessory.
    • Economy Class: the total weight of hand baggage must not exceed 12kg, including 01 piece of baggage (no more than 10kg) and 01 accessory.
  • For other itineraries:
    • Business Class: the total weight of hand baggage must not exceed 18kg, including 02 pieces of baggage (each weighs no more than 10kg) and 01 accessory.
    • Premium Economy and Economy Class: the total weight of hand baggage must not exceed 10kg, including 01 piece of baggage (no more than 10kg) and 01 accessory.

In which, the maximum three-dimension total (length, width, height) of baggage should follow:

  • For 01 piece of baggage: 56cm x 36cm x 23cm < 115cm;
  • For 1 accessory: 40cm x 30cm x 15cm < 85cm.

For details, please refer to the Hand Baggage section or use the Baggage Calculator feature.

Frequently Asked Questions

Other topic support

Chat now with NEO – the Vietnam Airlines' virtual assistant!

Convenient to look up and get an answer quickly (24/7) to any questions about itinerary information, ticket purchases, and more.

The Contact Center in Vietnam

clock

Service hours: 24/7

clockFor calls within Vietnam: 1900 1100
clockFor calls from outside Vietnam: +84 24 38320320
clock

Support for tickets purchased on the website/app:

onlinesupport@vietnamairlines.com

clockGeneral support: telesales@vietnamairlines.com

Contact with Our Branch Offices

Frequently Asked Questions

Loading