General fares rule

(*)For flights not operated by Vietnam Airlines, comply with the operating airline's conditions

For details on carry-on baggage for tickets issued before May 5, 2025, please refer to the carry-on baggage.

• Fares for children from 2 to under 12 years old will be 75% of adult fare.
• Fares for children under 2 years old will be 10% of adult fare.

2. Fare combination: 

Fare types can be combined, given the following conditions:

• For round-trip itineraries: Apply the most stringent conditions.;
• For itineraries combining multiple segments (multi-segment itineraries): Apply the conditions corresponding to each segment.

3.Changes

• Permitted to equal or higher fare only.
• Multiple change fee: Highest change fee of all change fare component will be applied.
• Change fee is not permitted to refund.
• Passengers can quickly change their tickets on Vietnam Airlines website here.
• Passengers must pay fare difference and change fee (if any).

4.Cancelation/Refund

• Refund used tickets: refund the difference between the fare paid and applicable fare of used routing minus refund fee.
• Passengers can quickly cancelation their tickets on Vietnam Airlines website here.

5. Advance Seat Selection: Please click here for more details about Advance Seat Selection.

6.Upgrade: Please click here for more details about Upgrade.

7.Group fares

- Refund/exchange of group tickets:

+ For tickets with conditions that are allowed to be exchanged, tickets can only be exchanged when the whole group has the same time and new itinerary.

+ For tickets with conditions that are allowed to be refunded, refunds apply to the whole group, not to individual passengers.

- The price for children (under 2 years old and from 2 years old to under 12 years old) is applied with the same price as adults.

The above general fare rules are for reference only. Specific fare rules may vary and different from the general fare rules and provided during the booking process.