Welcome to the Lotusmiles Program

What is the Lotusmiles Program?

Lotusmiles is a program exclusively for Vietnam Airlines' loyal customers. With 25 years of development, the program has more than 6 million members and offers opportunities to experience attractive services through affiliate programs with partners in various fields. Interested partners can find out more about opportunities to collaborate with the Lotusmiles Program here.

To express appreciation for its loyal passengers, Vietnam Airlines has established the Lotusmiles Program, offering a range of exclusive privileges and incentives for its members.

All passengers from 2 years old can participate in the Lotusmiles Program for free. Once an account is available, members can accumulate miles in different ways such as flying with Vietnam Airlines or airline partners, making bank transactions, or using services from many other partners. Members can use accumulated miles to redeem tickets, service upgrades, baggage, Business Lounge awards, phone bills, shopping points, and gifts. In addition, members who accumulate sufficient miles will be upgraded to a higher card tier to experience more benefits.

Becoming a Lotusmiles member entitles you to earn & redeem miles with Vietnam Airlines, SkyTeam partner airlines and our other partners. You can also enjoy privileged benefits tied with your status, including SkyTeam Elite & SkyTeam Elite Plus benefits once you are Lotusmiles Titanium, Gold, Platinum and Million Milers. 


Terms & Conditions for Lotusmiles Enrollment

Passengers from 2 years old can register to become Lotusmiles members for free at the "Log-in | Sign-up" section on the website, or the "Register" section on Vietnam Airlines/Lotusmiles' mobile apps. Lotusmiles members not only have the opportunity to enjoy benefits from Vietnam Airlines but also from the program partners.

Learn more about the terms & conditions of the Lotusmiles Program.


Benefits of Lotusmiles Members

Earning Miles

As a Lotusmiles member, you will receive a variety of appealing benefits:

Redeeming Miles

Accumulated miles can be redeemed for air tickets, seat upgrades, use of Business Lounges, additional checked baggage allowance, etc. Members can refer to the Mile Redemption section and boost your experience with Vietnam Airlines and SkyTeam airline partners.

Purchasing and Transferring Miles

Members can purchase bonus miles, transfer, or gift miles to relatives and friends with the Buy and Transfer Miles program.

Tier Benefits

The higher the card tier, the more benefits members enjoy with countless benefits from the Lotusmiles Program.


Lotusmiles Mobile App

    We are thrilled to announce the official launch of the Lotusmiles Mobile App - a dedicated digital platform crafted exclusively for our members. With this new app, every mile you earn becomes more than just a number - it becomes a gateway to personalized experiences, exclusive rewards, and seamless travel benefits. You can also open your Lotusmiles Pay card through the app.

    The Lotusmiles Mobile App is now available on the App Store and Google Play. Download it here.


    Lotusmiles Social Media Channels


    Frequently Asked Questions (FAQs)

      If you need assistance regarding your Lotusmiles account, please access our FAQs and look for the 'Lotusmiles program' section.