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Special services
Infant bassinet service (BSCT)
Pregnant passenger service (PREG)
Wheelchair service (WCHR, WCHC, WCHS)
Special baggage (Pet transportation (PETC/AVIH))
Medical stretcher
Medical oxygen service
Service for passengers traveling with assistance animals
Special meal
Service for passengers with hearing/visual impairment
Extra seat purchase service for infants
Extra seat purchase service
Unaccompanied minor (UMNR)
Passengers requiring health confirmation
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© 2025 Vietnam Airlines JSC
Contact Center for calls within Vietnam (24/7): 1900 1100
For Lotusmiles members: 1900 1800
For calls from outside Vietnam (24/7): +84 24 38320320
Email: Telesales@vietnamairlines.com
Certificate of Business Registration - No.: 0100107518, Initial registration made on 30 June 2010, the 10th registration of changes made on 24 July 2025.
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