Special offers for Travel Industry Card holders

The LotusTIC program offers up to a 10% discount on fares (excluding taxes and fees) for flights operated by Vietnam Airlines.

The approval time is up to 24 working hours from the moment valid information is fully provided.

No. This is a separate benefit and cannot be combined with other programs

Currently, the program is only available on the Vietnam Airlines website and has not yet been implemented on the app.

Yes, you still enjoy full benefits.

The program applies to both the member and their accompanying family members.

Please contact the Vietnam Airlines Contact Center for assistance.
Email: spdd@vietnamairlines.com
Contact Center: 1900 1100 (for calls within Vietnam) or +84 24 38320320 (for calls from outside Vietnam)

Please check the information you have provided and ensure that your TIC card is still valid

If your request has not been approved, please contact the Contact Center for assistance:

Email: spdd@vietnamairlines.com

Contact Center: 1900 1100 (for calls within Vietnam) or +84 24 38320320 (for calls from outside Vietnam)

Ticket exchanges/refunds depend on the conditions of the purchased fare class.
Please refer to the Fare Rules.

The LotusTIC program provides up to 10 tickets per year per member.

You need to create a Lotusmiles membership account or log in and update your valid TIC card.

The LotusTIC program applies to Lotusmiles members who also hold a valid TIC card issued by the DRV.

The program applies to Economy Classic and Economy Lite fare classes.

You can register using either a personal email or a corporate email.

Registration instructions

Step 1: Become a Lotusmiles member

Passengers register to become Lotusmiles members of Vietnam Airlines;

Step 2: Log in your LotuSmiles account

After successfully registering your membership, log into your LotuSmiles account on the Vietnam Airlines website and select LotuSociety;

Step 3: Upload related documents

At the Deals section, select LotusTIC. Then, upload the required documents for verification and click the Register button;

Step 4: Check your email

After Vietnam Airlines has reviewed and verified your documentation, you will receive an email confirming your successful registration for the LotusTIC program.