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Use miles
Accumulated miles redemption
Become a Lotusmiles member to enjoy the privilege of mile accumulation and improve the experience with Vietnam Airlines.
Purchase tickets by cash and miles
Accumulated miles can be combined with cash to pay for air tickets.
Miles redemption for award tickets
Fly and accumulate miles with Vietnam Airlines for opportunities to redeem miles for award tickets.
Redeem miles for baggage awards
The privilege of redeeming miles for excess baggage is exclusive to Lotusmiles members.
Redeem miles for upgrade
With accumulated miles, Lotusmiles members can upgrade to higher service (Business or Premium Economy Class).
Other miles usage
Lotusmiles members can use the accumulated miles not only for flight services but also for Business Lounge, shopping (VinID, iXu, LotusMall), and restaurant bills.
© 2025 Vietnam Airlines JSC
Contact Center for calls within Vietnam (24/7): 1900 1100
For Lotusmiles members: 1900 1800
For calls from outside Vietnam (24/7): +84 24 38320320
Email: Telesales@vietnamairlines.com
Certificate of Business Registration - No.: 0100107518, Initial registration made on 30 June 2010, the 9th registration of changes made on 12 January 2022
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