Skip to Main Content

Facebook
Twitter
Linkin

HELPDESK
LOG-IN

SIGN-UP

Close

Login

Member number or email or phone

Password

Sign-up Forgot your password

Login

Username and Password not match, please try again.

Member number or email or phone

Password

Forgot your password
Join Lotusmiles Now

HELPDESK

Search
Search

Search
-

Close

Select Region and Language

Country/Region

Country

Language

Language

View All Locations And Languages

Plan your trip
Timetable & Route map

hplSecondMegamenu

hplSecondMegamenu

Worldwide route map
The experience

hplSecondMegamenu

hplSecondMegamenu

Business class

Premium Economy class

Economy class

Inflight entertainment

Lotushop
Travel information
Baggage

hplSecondMegamenu

hplSecondMegamenu

Baggage calculator

Hand baggage

Free checked baggage

Excess baggage

Special baggage

Restricted baggage

Baggage claim
Check-in

hplSecondMegamenu

hplSecondMegamenu

Online check-in

Kiosk check-in

Airport check-in
Airport information

hplSecondMegamenu

hplSecondMegamenu

Business lounge

SkyPriority

Airport guides

Connecting flights

Airport maps
Travel guide

hplSecondMegamenu

hplSecondMegamenu

For Vietnam domestic flights

For flights to Vietnam

For flights from Vietnam to other countries

A guide for a smooth journey
Book flights & Other products
How to book a flight & make payment

hplSecondMegamenu

hplSecondMegamenu

How to book air tickets online

Payment methods

Booking & Manage booking

hplSecondMegamenu

hplSecondMegamenu

Book a flight

Manage booking

Online check-in

Voluntary refund and rebook

Self Re-accommodation

Fare conditions

hplSecondMegamenu

hplSecondMegamenu

Fare types & rules

Taxes, fees, charges and surcharges

Additional services

hplSecondMegamenu

hplSecondMegamenu

A combined rail and flight product

Excess baggage

Pre-purchase LotusDeli products

Secure my fare

Vietnam Airlines Sky Pass

Sky Sofa

Advance seat selection

Upgrade

All additional services

Special services

hplSecondMegamenu

hplSecondMegamenu

Travelling with pets

Special meals

Infants and children

Unaccompanied minors

Reduced Mobility Passengers

Pregnant passengers

Extra seats

Passengers with medical conditions

Special service charges
Lotusmiles
Member benefits

hplSecondMegamenu

hplSecondMegamenu

Introduction

Membership benefits

Membership eligibility

Lotusmiles Enrollment

Manage my account

Family account

Earn miles

hplSecondMegamenu

hplSecondMegamenu

Mile accumulation regulations

On flights

Spending with bank cards

Other partners

Claim your miles

Spend and Earn

Use miles

hplSecondMegamenu

hplSecondMegamenu

Accumulated miles redemption

Purchase tickets by cash and miles

Miles redemption for award tickets

Redeem miles for baggage awards

Redeem miles for upgrade

Other miles usage

Donate miles

Buy & Transfer miles

hplSecondMegamenu

hplSecondMegamenu

Purchase a Lotusmiles membership card

Renew & Upgrade a card

Purchase bonus miles

Transfer bonus miles

Extend bonus miles

Reinstate bonus miles

Products & Offers

hplSecondMegamenu

hplSecondMegamenu

Lotus lucky number

Lotus insurance

LotusMall

Lotus offers
Search Vietnamairlines.com

Notice

Notice

Country/Region

Language

View All Locations And Languages

Search Vietnamairlines.com

Useful Information
Travel guide

Your Ultimate Guide to Explore Night Market Da Nang 2025

Your Ultimate Guide to Explore Night Market Da Nang 2025

Notice

About Collection and Use of Personal Information

Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Vietnam Airlines does not take responsible if passengers are denied entry into any country.

Please visit here for more details.

Agreement Policy

Vietnam Airlines is proud to be a leading 4-star global airline

Our sincere thanks to all valued customers and partners for your support!

Vietnam Airlines
Legal
Support
Cargo
- Cargo Website
Useful Information

Note: Link opens in new window. Site may not meet accessibility guidelines.

Facebook
Youtube
Instagram

Agency
Feedback
Sitemap

Contact Center for calls within Vietnam (24/7): 1900 1100
For Lotusmiles members: 1900 1800
For calls from outside Vietnam (24/7): +84 24 38320320
Email: Telesales@vietnamairlines.com
Email for Lotusmiles members: vip.lotusmiles@vietnamairlines.com (for Platinum and Gold members)
lotusmiles@vietnamairlines.com (for Titanium, Silver and Registered members)

Our Awards

© 2019 Vietnam Airlines JSC
Vietnam Airlines JSC - 200 Nguyen Son street, Bo De ward, Long Bien district, Hanoi city, Vietnam
Tel: (+84-24) 38272289. Fax: (+84-24) 38722375.
Certificate Of Business Registration - No.: 0100107518, 5th registration dated 08/07/2016

Branch Office in Tokyo
Address: Daido Seimei KasumigasekiBldg.6F, 1-4-2 Kasumigaseki, Chiyoda-ku, Tokyo 100-0013
Tel: +81 3 3508 1481 Fax: +81 3 3508 1480

Notice

Please contact Vietnam Airlines Contact Center at 19001100 (for calls within Vietnam) or (+84-24) 38320320 (for calls from outside Vietnam) or email Telesales@vietnamairlines.com

YOU ARE ABOUT TO LEAVE VIETNAMAIRLINES.COM

You will be redirected to a website that is not owned by Vietnam Airlines and is not within our control. The site may not follow the same accessibility policies as Vietnam Airlines.

Would you like to continue?

Notice

OTP verification

OTP code

This website is using cookies. For the best possible web experience, please provide your authorisation to use our cookies and to permanently remove this message

Click here to find out more about the cookies we use and how to manage them