Passengers can enjoy Internet service (In-Flight Connectivity) on Vietnam Airlines flights operated with Airbus A350 aircraft, providing uninterrupted connectivity throughout the journey to facilitate work, entertainment, and personal communication needs.

Special offers for passengers

Vietnam Airlines offers each passenger a free 15-minute messaging package. Business Class passengers enjoy unlimited free Wi-Fi for the entire duration of their flight from now until December 31, 2025.

Instructions for Accessing the In-Flight Internet Connectivity Service

  • Step 1: Enable Wi-Fi on your device and connect to the “LotusConnect” network.
  • Step 2: The service homepage will open automatically, or scan the QR code on the entertainment screen to log in.
  • Step 3: Select a service package or enter a voucher code to get started.

Notes:

  • On Vietnam domestic flights, once the free period ends, passengers are kindly asked not to purchase additional Wi-Fi packages, as the payment system is still under development.
  • The Wi-Fi service does not support streaming video or voice calls, including Internet-based calls such as Zalo, Messenger, etc.