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  • AGENCY

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      Flight 1

      IMPORTANT INFORMATION:
      Your country/region is Vietnam and payment will be charged in Vietnamese Dong (VND).
      In case of paying by other currency, you may change website country/region (click here).

      IMPORTANT INFORMATION:
      Please note that Vietnam Airlines will move our operations in Moscow - Russia from Domodedovo (DME) airport to Sheremetyevo (SVO) airport as from July 2, 2019
      (DD/MM/YYYY)
      (DD/MM/YYYY)
      Flight 2
      (DD/MM/YYYY)
      (DD/MM/YYYY)
      Flight 3
      (DD/MM/YYYY)
      (DD/MM/YYYY)
      Flight 4
      (DD/MM/YYYY)
      (DD/MM/YYYY)
      Flight 5
      (DD/MM/YYYY)
      (DD/MM/YYYY)
      Flight 6
      (DD/MM/YYYY)
      (DD/MM/YYYY)
      Add more flight

      • Adults

        Adults (≥12 yrs)
        1

      • Children

        Children(2<12 yrs)
        0

      • Infant

        Infant (<2 yrs)
        0

      > Baggage Fee

      > Optional & Special Service Charges

      > Taxes, Fee, Charges & Surcharges

      You can pay by following methods:

      • Visa
      • Master Card
      • American Express
      • JCB
      • Paypal
      • Union Pay
      • AliPay
      • Wechat Pay
      • UATP
      • Napas
      • VNPay
      • Sofort
      • MoMo
      • Payoo
      (DD/MM/YYYY)
      (DD/MM/YYYY)
      (DD/MM/YYYY)
      (DD/MM/YYYY)

      Adults (≥12 yrs)

      Children(2<12 yrs)

      Infant (<2 yrs)

      Children(2<12 yrs)

      0
      --
      --

      Infant (<2 yrs)

      0

      1

      Children(2<12 yrs)

      0
      --
      --

      Infant (<2 yrs)

      0

      PRE-PAID BAGGAGE

      You may buy Pre-paid Baggage at least 6 hours before departure
      Please enter one of the following:
      • Reservation code
      • Ticket Number

      Passenger Name:

      Itinerary:

      Reservation code:

      Email address:

      Your email address is blank. Please update:

      MANAGE BOOKING

      Your flight options

      • Ticket Number
      • Reservation Code
      • Lotusmiles Member

      Customize your flight with our wide range of options:

      • View booking detail
      • Seat Options
      • Add ancillaries
      • Upgrade flights
      • Exchange Flights

      Passenger Name:

      Itinerary:

      Reservation code:

      Email address:

      Your email address is blank. Please update:

      Purchase pay-later reservations

      Please select the form of payment:

      ATM cardQR Pay & Internet Banking


      * Apply only for reservations made from www.vietnamairlines.com, selecting Pay Later option in Vietnam Domestic Payment in payment page.

      SPECIAL SERVICES

      TripCARE Travel Insurance

      TripCARE, a collaboration between PVI and Chubb, covers up to 1.6 bil VND for Personal Accident, Medical Expense and Travel Inconvenience; supports Worldwide Medical Emergency Assistance 24/7.

      TripCARE can be purchased by Visa/MasterCard/JCB and Vietnam local payment card with pay now method.

      By selecting TripCARE, I acknowledge and agree with Benefits, Policy Wordings and Declaration and Authorization.

      • Reservation Code
      • Ticket Number

      Passenger Name:

        Itinerary:

          Reservation Code:

          Email Address:

          Passenger Name:

            Itinerary:

              Reservation code:

              Email address:

              Email address:

              Your email address is blank. Please update:

              ARRIVAL/ DEPARTURE ASSISTANCE SERVICE

              TAXI SERVICE

              Taxi service between the airport and the city serves you safely and conveniently by the most reputable and quality taxi companies with a predetermined time and a clear, transparent amount.

              BOOK

              REFUND

              Ticket refunds are permitted when customers buy tickets online. They are not permitted when customers buy tickets at ticket offices or through agents.
              • Reservation Code

              VN Reservation Code (PNR) :

              Passenger :

              Refund reason :

              • Personal Reason
              • Vietnam Airlines changed/cancelled the flight

              Flight Schedule

              (DD/MM/YYYY)
              IMPORTANT INFORMATION:
              Please note that Vietnam Airlines will move our operations in Moscow - Russia from Domodedovo (DME) airport to Sheremetyevo (SVO) airport as from July 2, 2019

              About Collection and Use of Personal Information

              1. Purposes of collection and use of the personal information
              - To perform our contractual obligations and enable an appropriate level of service to our customers;
              - For Lotusmiles membership's purposes;
              - To ascertain a high level of security and safety on our flights;
              - Accounting and financial requirement;
              - For customer care purposes;
              - To communicate with you;
              - For direct marketing purposes.

              2. Items of personal information that it intends to collect
              - General:
              + Name, passport number and other identifying information;
              + Your contact details and personal account or registration details;
              + Your payment information;
              + Information about your reservations, bookings and purchases;
              + Your membership of our loyalty programs like Lotusmile;
              + Information we collect when you use our websites, apps and other digital media;
              + Our communication with you;
              + Information in relation to social media.
              - Sensitive data:
              Vietnam Airlines may also, subject to your express consent, collect certain information relating revealing racial or ethnic origin, political opinions, religious or philosophical beliefs which can be considered as ''sensitive personal data" pursuant to Article 9 of the GDPR, the law of Vietnam and under other applicable jurisdiction.
              - Cookies and similar technologies.

              3. Period of time during which it intends to possess and use the personal information
              Vietnam Airlines will retain your personal information collected on our internal system in the period of services provision or as long as fulfilling the purposes which it was collected or in so far as such is necessary for compliance with statutory obligations and for solving any disputes or until the information are required to be deleted by you.

              Please see our Privacy Policy for more information.

              • Check in

              • Flight status

              CHECK IN ONLINE

              Web Checkin is available 24 to 1 hour before flight departure

              Please ensure you input the family name as it appears in your ticket

              • Search Your Itinerary
              • eTicket number
              • Frequent Flyer Number

              If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.

              If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.


              Flight Status

              • Airport
              • Flight Number
              IMPORTANT INFORMATION:
              Please note that Vietnam Airlines will move our operations in Moscow - Russia from Domodedovo (DME) airport to Sheremetyevo (SVO) airport as from July 2, 2019

              Vietnam

              Special fares for Vietnam Domestic routes
              View all

              • Special Fare from Buon Ma Thuot to Da Nang

                Enjoy best airfare from VND 689,000/ One way (include taxes, fees)

              • Special Fare from Da Lat to Vinh

                Enjoy best airfare from VND 689,000/one way (including taxes, fees).

              • Special Fare from Hai Phong to Nha Trang

                Enjoy best airfare from VND 689,000/ One way (include taxes, fees).

              Special fares from Vietnam to Australia
              View all

              • Special airfares for non stop flight from Hanoi to Sydney

                Flights tickets only from USD 624 (include taxes, fees)

              • Special airfares from Ho Chi Minh city to Sydney

                Flights tickets only from USD 549 (include taxes, fees)

              • Special airfares for flights from Hanoi to Melbourne

                Flights tickets only from USD 624 (include taxes, fees)

              Special fares from Vietnam to Southeast Asia
              View all

              • Special airfare from Hanoi to Yangon - Myanmar

                Only from USD 9/ Round trip (exclude taxes, fees, charges)

              • Special airfare for route from Hochiminh city to Singapore

                Only from USD 58/ Round trip (exclude taxes, fees, charges)

              • Special airfare for route from Hanoi to Bangkok

                Only from USD 30/ Round trip (exclude taxes, fees, charges)

              Special fares from Vietnam to Europe
              View all

              • Flights ticket offer from Ho Chi Minh City to Germany

                Enjoy best airfares only from USD 709 (include taxes, fees)

              • Flights ticket offer from Hanoi to Germany

                Enjoy best airfares only from USD 779 (include taxes, fees)

              • Flights tickets offers from Ho Chi Minh City to Paris

                Amazing airfare: only from USD 659/Round trip (include taxes, fees)

              Special fares from Vietnam to Northeast Asia
              View all

              • Special offer for flights tickets from Hanoi to Seoul

                Enjoy best airfares only from USD 279/ Round trip (include taxes, fees, charges)

              • Special offer for flights tickets from Ho Chi Minh City to Seoul

                Enjoy best airfares only from USD 325/ Round trip (include taxes, fees, charges)

              • Special fare from Da Nang to Osaka

                Enjoy best airfares only from USD 267/ Round trip (include taxes, fees, charges)

              Vietnam Airlines is proud to be leading 4-star global airline

              Vietnam Airlines is proud to be a leading 4-star global airline

              Our sincere thanks to all valued customers and partners for your support!

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              none  Contact Center for calls within Vietnam (24/7): 1900 1100
              space  For Lotusmiles members: 1900 1800
              space  For calls from outside Vietnam (24/7): +84 24 38320320
              none  Email: Telesales@vietnamairlines.com

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              © 2019 Vietnam Airlines JSC
              Vietnam Airlines JSC - 200 Nguyen Son street, Bo De ward, Long Bien district, Hanoi city, Vietnam
              Tel: (+84-24) 38272289. Fax: (+84-24) 38722375.
              Certificate Of Business Registration - No.: 0100107518, 5th registration dated 08/07/2016

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