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IMPORTANT INFORMATION: Your country/region is United States of America and payment will be charged in US Dollar (USD). According to regulations of the Ministry of Finance, E-VAT invoices are only issued for payment in VND. In case of paying by other currency, you may change website country/region (click here).
Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Passengers who purchase tickets on website/apps of Vietnam Airlines for routing from Vietnam to Australia must have complied vaccination requirement of Australian government. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
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Notice
According to Vietnam Government's new regulations applying to all domestic routes, passengers are required to complete the Medical declaration on PC-Covid.
For more information on travelling requirements and guidance to submit the Passenger’s Information, please click here.
Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
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> Optional & Special Service Charges
> Taxes, Fee, Charges & Surcharges
Vietnam Airlines implements a policy of refunding government agency service charges issued by the Government of Vietnam for tickets with "non-refundable" conditions. Accordingly, the service charges for passengers traveling on international and domestic flights (PSC – Code JC/ AX) and service charges for passenger security and baggage security (PSSC – Code C4) of "non-refundable" tickets will be refunded at Vietnam Airlines' branches nationwide. This policy applies to tickets issued through Vietnam Airlines' sales channels including website, mobile application, ticket offices and official agents. Service charges will be refunded in cash to the traveler named in the ticket after 3 months from the date of requesting the refund.
Passengers can contact the ticket offices at branches of Vietnam Airlines nationwide for assistance in refunding the service charges of "non-refundable" tickets.
Applied to Vietnam Domestic departures: VND 10,000 - 20,000 (including 10% VAT) per adult passenger depending on ticketing periods.