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First of all, Vietnam Airlines Joint Stock Company (VNA) would like to extend its sincere greetings to your esteemed company.
VNA is seeking to engage qualified service providers for components of the project titled “Provision of Payment Services for Vietnam Airlines’ E-commerce channel for the period from January 2026 to December 2028.” To that end, we are pleased to issue the enclosed Request for Proposal (RFP).
We kindly invite your company to submit a proposal for the payment services described in the RFP documentation.
Proposal must be delivered in either method listed below:
1. Hand-delivery
- Proposal submission deadline: 04:00 PM (Hanoi time) on 16/9/2025;
- Place of receipt: Vietnam Airlines JSC, 200 Nguyen Son Street, Bo De Ward, Hanoi City, Vietnam.
- Contact point: Mr Nguyễn Đăng Cường at (+84) 984966631, email: cuongnd@vietnamairlines.com và Mrs Trần Thị Nga at (+84) 904081972, email: ngatranthi@vietnamairlines.com và Mrs Vũ Thị Thu Huyền at (+84) 989935384, email: huyenvtt@vietnamairlines.com.
2. Via email
- Proposal submission deadline: 04:00 PM (Hanoi time) on 16/9/2025;
- Form of receipt: Service Provider/Supplier sends email(s) with attachment which is the scanned version of the original Proposal to: ... and ... with Subject/title "Company ... submits Proposal for service package “Provision of Payment Services for Vietnam Airlines’ E-commerce channel for the period from January 2026 to December 2028”. Email attachment size must be < 20 MB per mail.
- Contact point: Mr Nguyễn Đăng Cường at (+84) 984966631, email: cuongnd@vietnamairlines.com và Mrs Trần Thị Nga at (+84) 904081972, email: ngatranthi@vietnamairlines.com và Mrs Vũ Thị Thu Huyền at (+84) 989935384, email: huyenvtt@vietnamairlines.com.
Thank you and we look forward to hearing from you!
3. Q&A
Questions from vendors and Answers from VNA as published via here
Thank you and we look forward to hearing from you!
Questions from vendors and Answers from VNA as published via here
Thank you and we look forward to hearing from you!
© 2025 Vietnam Airlines JSC
Contact Center for calls within Vietnam (24/7): 1900 1100
For Lotusmiles members: 1900 1800
For calls from outside Vietnam (24/7): +84 24 38320320
Email: Telesales@vietnamairlines.com
Certificate of Business Registration - No.: 0100107518, Initial registration made on 30 June 2010, the 9th registration of changes made on 12 January 2022
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