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You can pay by following methods:
IMPORTANT INFORMATION: Your country/region is Singapore and payment will be charged in Singapore Dollars (SGD). According to regulations of the Ministry of Finance, E-VAT invoices are only issued for payment in VND. In case of paying by other currency, you may change website country/region (click here).
Adults (from 12 years)
Children (2-12 years)
Infant (under 2 years)
Customize your flight with our wide range of options:
Passenger Name:
Reservation code:
Itinerary:
Email address:
Your email address is blank. Please update:
Baggage information
Please select the form of payment:
VN Reservation Code (PNR) :
Passenger :
Refund reason :
Passenger (Select all passengers) :
Refund information
The auto flight cancellation is applied for tickets purchased on Vietnam Airlines' website/app only.
Please read the details of Terms & Conditions
Cancellation Requirement
VN Reservation Code (PNR):
Flight cancellation will be applied for all passengers chosen.
Cancellation Confirmation
Are you sure to cancel your flight(s)?
Notify
You have completed your flight cancellation with the following information
Reservation code :
Dịch vụ đón tiễn nhanh tại sân bay, hỗ trợ các thủ tục liên quan đến hành khách, hành lý trước khi bay/sau khi đáp chuyến bay, giúp rút ngắn tối đa thời gian chờ đợi/làm thủ tục tại sân bay.
TripCARE, a collaboration between PVI and Chubb, covers up to 1.6 bil VND for Personal Accident, Medical Expense and Travel Inconvenience; supports Worldwide Medical Emergency Assistance 24/7.
TripCARE can be purchased by Visa/MasterCard/JCB and Vietnam local payment card with pay now method.
By selecting TripCARE, I acknowledge and agree with Benefits, Policy Wordings and Declaration and Authorization.
Reservation Code :
Email Address :
Taxi service between the airport and the city serves you safely and conveniently by the most reputable and quality taxi companies with a predetermined time and a clear, transparent amount.
BOOK
You can enjoy all the comfort and benefits of the relaxing Lotus Lounges where you can find the wide selection on the buffet, or simply take in the fantastic view with the 4 star quality service.
Please ensure you input the family name as it appears in your ticket
If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
- If passengers weren’t able to get a test done before departure, airlines can offer a testing possibility before boarding. - Transportation of passengers with a positive COVID test is forbidden. Those passengers have to follow the local quarantine regulation. - The test has to be a PCR test or an antigen rapid test with the specifications according to the recommendations of WHO and has to be carried out no more than 48 h prior to entry. - The passengers have to carry the proof of the negative test when entering Germany as the Federal Police will do checks upon arrival. - Crews and children up to 6 years are exempted from this new regulation. This new regulation will be valid as of 30 March 2021 until 12 May 2021.
- The obligation to fill out a PLF and the local quarantine regulation when returning from a risk area, high risk area or an area of VOC are still valid. Please check www.rki.de/covid-19-risikogebiete regularly on updates!