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IMPORTANT INFORMATION: Your country/region is Singapore and payment will be charged in Singapore Dollars (SGD). According to regulations of the Ministry of Finance, E-VAT invoices are only issued for payment in VND. In case of paying by other currency, you may change website country/region (click here).
Adults
Children
Infant
> Baggage Fee
> Optional & Special Service Charges
> Taxes, Fee, Charges & Surcharges
You can pay by following methods:
Adults (from 12 years)
Children (2-12 years)
Infant (under 2 years)
Customize your flight with our wide range of options:
Passenger Name:
Itinerary:
Reservation code:
Email address:
Your email address is blank. Please update:
Please select the form of payment:
VN Reservation Code (PNR) :
Passenger :
Refund reason :
Refund information
The auto flight cancellation is applied for tickets purchased on Vietnam Airlines' website/app only.
Please read the details of Terms & Conditions
Cancellation Requirement
VN Reservation Code (PNR):
Flight cancellation will be applied for all passengers chosen.
Cancellation Confirmation
Are you sure to cancel your flight(s)?
Notify
You have completed your flight cancellation with the following information
Reservation code :
Dịch vụ đón tiễn nhanh tại sân bay, hỗ trợ các thủ tục liên quan đến hành khách, hành lý trước khi bay/sau khi đáp chuyến bay, giúp rút ngắn tối đa thời gian chờ đợi/làm thủ tục tại sân bay.
TripCARE, a collaboration between PVI and Chubb, covers up to 1.6 bil VND for Personal Accident, Medical Expense and Travel Inconvenience; supports Worldwide Medical Emergency Assistance 24/7.
TripCARE can be purchased by Visa/MasterCard/JCB and Vietnam local payment card with pay now method.
By selecting TripCARE, I acknowledge and agree with Benefits, Policy Wordings and Declaration and Authorization.
Reservation Code:
Email Address:
Taxi service between the airport and the city serves you safely and conveniently by the most reputable and quality taxi companies with a predetermined time and a clear, transparent amount.
BOOK
You can enjoy all the comfort and benefits of the relaxing Lotus Lounges where you can find the wide selection on the buffet, or simply take in the fantastic view with the 4 star quality service.
Please ensure you input the family name as it appears in your ticket
If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
Second update: Vietnam Airlines would like to inform the passengers entering into Janpan to comply with the following requirements: From 0:00 on January 14, 2021, those with a valid Visa are still permite to entry into Japan until 0.00:00 on January 21, 2021, but must comply with the regulations of the Japanes Government as below: - For those who have negative covid-19 result at the airport, they will be on home quarantine for 14 days and in compliance with Japanese government regulations, cases of non-compliance will be subject to probation under quarantine law. and will have your status canceled, deported to your home country. - Those who have positive result (+) at airport, they will be isolated at the accommodation establishment as designated by the COVID-19 Prevention Committee of Japan. This rule does not apply to passengers who are Japanese nationals and Diplomatic visitors.
How to Use the Questionnaire Web.
Health card form.
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With regards to the coronavirus countermeasures by the Government of Japan, the Japanese government has expanded its state of emergency and tightens its immigration and quarantine regulations as follows:
- The operation of “Business Track” and “Residence Track” with all the countries/regions covered under the framework (including Vietnam) will be suspended.
- The new entry of foreign nationals into Japan under these two tracks will not be permitted and the relaxation of restrictions on movement during the period of 14-day quarantine through “Business Track” will no longer be permitted for Japanese nationals and foreign nationals with the status of residence until the state of emergency declaration is lifted.
- Applied on/after 0:00 am (JST) on January 14, 2021.
- But holders of valid visas already issued under “Business Track” or “Residence Track” are in principle permitted to enter Japan until 0:00 am (JST) on January 21, 2021.
- Among foreign nationals who newly enter Japan with valid visas already issued under “Business Track” and “Residence Track”, have to submit the certificate of pre-entry COVID-19 testing result within 72 hours prior to departure.