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IMPORTANT INFORMATION: Your country/region is Singapore and payment will be charged in Singapore Dollars (SGD). According to regulations of the Ministry of Finance, E-VAT invoices are only issued for payment in VND. In case of paying by other currency, you may change website country/region (click here).
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The auto flight cancellation is applied for tickets purchased on Vietnam Airlines' website/app only.
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Dịch vụ đón tiễn nhanh tại sân bay, hỗ trợ các thủ tục liên quan đến hành khách, hành lý trước khi bay/sau khi đáp chuyến bay, giúp rút ngắn tối đa thời gian chờ đợi/làm thủ tục tại sân bay.
TripCARE, a collaboration between PVI and Chubb, covers up to 1.6 bil VND for Personal Accident, Medical Expense and Travel Inconvenience; supports Worldwide Medical Emergency Assistance 24/7.
TripCARE can be purchased by Visa/MasterCard/JCB and Vietnam local payment card with pay now method.
By selecting TripCARE, I acknowledge and agree with Benefits, Policy Wordings and Declaration and Authorization.
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Taxi service between the airport and the city serves you safely and conveniently by the most reputable and quality taxi companies with a predetermined time and a clear, transparent amount.
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You can enjoy all the comfort and benefits of the relaxing Lotus Lounges where you can find the wide selection on the buffet, or simply take in the fantastic view with the 4 star quality service.
Please ensure you input the family name as it appears in your ticket
If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
Hanoi, September 11, 2020 - From September 18, 2020, Vietnam Airlines will resume one-way flights from Vietnam to Japan to serve the increasing needs of passengers wishing to work, study and stay in Japan. These are the first flights in Vietnam Airlines’ recovery plan. Vietnam Airlines and the competent authorities will continue to apply the most stringent pandemic prevention and control measures.
Accordingly, in September, flights from Hanoi to Narita Airport (Tokyo) will depart at 11:45 pm on the 18th, 25th, and 30th of September, and flights from Ho Chi Minh City to Narita will depart at 12:00 am on September 30th. All flights are operated by Boeing 787, one of the largest and most modern wide-body aircraft of Vietnam Airlines.
Passenger flights from Japan to Vietnam will be made after the official decision of the authorities. The entire crew will undergo health checks and remain in quarantine upon flight completion as per the regulations. All areas of the aircraft operated for these flights (the crew compartments, passenger cabins, and cargo holds, etc.) will be thoroughly sprayed with disinfectants meeting international health standards.
Starting today, customers can purchase flight tickets to Japan via Vietnam Airlines’ website, mobile application, and agents nationwide. One-way ticket including taxes and fees starts from VND 10,194,000 (fares subject to change at the time of purchase depending on the seat availability and exchange rate fluctuations).
Vietnam Airlines will soon update the Vietnam - Japan flight schedule to reflect any new developments as soon as possible. The airline also plans to resume return flights from Japan to Vietnam, pending actual disease developments and the approval from the relevant authorities. In addition, Vietnam Airlines is building a plan to resume flights to Korea, China, Taiwan (China), Laos, and Cambodia in the near future.
Previously, from June 2020, Vietnam Airlines operated several one-way flights from Hanoi, Ho Chi Minh City to Seoul (South Korea) and Frankfurt (Germany). The reinstitution of regular international flights is a positive signal for Vietnam as well as Vietnam Airlines as the pandemic is showing signs of being under control in many countries.
Vietnam Airlines has also reconfigured passenger planes to carry cargo, bringing a substantial source of revenue for the airline to overcome the pandemic.
For more information, please visit www.vietnamairlines.com, our official Facebook page at www.facebook.com/VietnamAirlines, or contact any Vietnam Airlines’ ticket office or hotline 1900 1100.