Phu Quoc, 11 December 2017 - Vietnam Airlines’ efforts to bring customers the best service quality has been recognized at global level with two prestigious awards: 'World's Leading Cultural Airline' and 'World's Leading Airline - Premium Economy Class' by World Travel Awards at the Grand Final Gala Ceremony 2017. The awards were received by Mr Le Hong Ha, Vietnam Airlines’ Executive Vice President.

Mr. Graham E Cooke, Founder and President, World Travel Awards said: "A well-deserved congratulations to Vietnam Airlines on their success at the 24th annual World Travel Awards. 'World's Leading Cultural Airline'  and 'World's Leading Airline- Economy Class' are two prestigious international awards that place Vietnam Airlines firmly at the top of the travel industry. I hope their recognition, both by their peers and members of the public, will inspire them to aim ever higher in the pursuit of excellence."

Mr. Le Hong Ha, Executive Vice President, Vietnam Airlines said: “We are very honored to receive the two prestigious awards at the same time: 'World’s leading airline - premium economy class' and 'World’s leading cultural airline'. Last year we are Asia’s leading airline in two categories - 'Asia's leading airline - economy class' and 'Asia's leading cultural airline', so this year awards are definitely a giant leap - a testament to our commitment to bring the best of Vietnamese cultural into world’s most modern aircraft, including Boeing 787-9 Dreamliner and Airbus A350 XWB-900. I would like to thank all of our customers for their trust and confidence placed in us, and our staff for their continuous efforts to achieve the highest level of service quality.”

This year, Vietnam Airlines also ranked 14th among the 20 best premium class airlines in the world by Skytrax. Vietnam Airlines’ Premium economy class is available for both Boeing 787-9 Dreamliner and Airbus A350 on routes between Vietnam and the UK, France, Germany, Australia and Japan, offering generous legroom as well as near-flat reclining seats, bringing increased convenience. Priority on-ground assistance is available to Premium Economy passengers, saving you time with seat selection, check-in, baggage handling and gate boarding. From 2018, fast track services for Premium Economy passengers, including priority security lane and immigration lane, will be available at several Vietnamese as well as international airports.

Vietnam Airlines’ 4-star services are characterized by a delight touch of Vietnamese traditional cultural. From ‘Pho’ – a tasty cuisine to ‘Ao dai’ worn by cabin crew and the signature Golden Lotus logo, passengers can easily recognize Vietnam’s most iconic features in the airline's products and services, both in-flight and on-ground.

World Travel Awards™ was established in 1993 to acknowledge, reward and celebrate excellence across all key sectors of the travel, tourism and hospitality industries, often referred to worldwide as the “Oscars of the Tourism Industry". Each year World Travel Awards™ covers the globe with its Grand Tour – a series of regional gala ceremonies to recognise excellence within each continent, culminating in a Grand Final at the end of the year. Today, the World Travel Awards™ brand is recognised globally as the ultimate hallmark of industry excellence.


Mr Le Hong Ha, Executive Vice President, Vietnam Airlines receives awards from Mr. Graham E Cooke, Founder and President, World Travel Awards.


Premium economy are available for both Boeing 787-9 Dreamliner and Airbus A350, offering generous legroom as well as near-flat reclining seats, bringing increased convenience.

Note to editors:

About Vietnam Airlines:
Vietnam Airlines, a member of SkyTeam Alliance, is the national flag carrier of Vietnam, operating 90 routes to 20 domestic and 29 international destinations with an average of 400 flights per day. With growth rate in passenger traffic at 19% in 2016, Vietnam Airlines is the fastest growing flag carrier in Southeast Asia and one of the fastest growing full-service airlines globally. 

In 2016 and 2017, Vietnam Airlines has been certified as a 4-Star Airline by the prestigious Skytrax- the world’s leading airline and airport rating organisation. This year VN ranked 14th among the 20 best premium class airlines in the world also by Skytrax and awarded the “Asia Pacific Airline of the year” by CAPA. This achievement is the result of the organisation’s tireless devotion and commitment across a range of product and service areas.

For more information please contact:
Mr. Lê Hoàng Dzung- Spokesperson
Vietnam Airlines JSC
Hotline: +84 903242577
Email: public-relations@vietnamairlines.com