Vietnam Airlines


Accrual bonus miles in the member accounts recognize the members' contributions and loyalty to the airline. So, what are the uses of bonus miles? Let's explore!


💙 Buy tickets using Cash & Miles
💙 Exchange miles for flights, checked baggage, upgrade awards, or Voucher to the Lotus Lounge, etc.
💙 Exchange miles for technology gifts, home appliances, travel kits, health care… Find out more "here"
💙 Exchange miles for VinID for shopping at Winmart, Winmart+, Vinmec, Vinschool, etc.
You can refer to “Mileage Deduction for Award Ticket Chart” or “Regulations on Award Tickets” for more details.
You can refer to Peak Period Table for Vietnam's domestic and international itineraries.

Calculate miles for awards

Carrier *

Departure Date *

From *

To *

Redeem upgrade awards

You can use miles to upgrade purchased tickets to a higher class of service (Business or Premium Economy) for yourself or your family and friends (applicable to Million Miler, Platinum, Gold, and Titanium members) on flights operated by Vietnam Airlines.

You can check the Table of Mile Deduction for Upgrade Awards here 

and upgrade at the airport here.

How many miles do I need to redeem an upgrade award?

From *

To *

Redeem Baggage Awards

You can get baggage award tickets for yourself or for your family and friends (applicable to Platinum, Gold and Titanium members) on flights operated by Vietnam Airlines.

You can check the Table of Mile Deduction for Baggage Awards here 

and redeem baggage award at the airport here.

How many miles do I need to redeem a baggage award?

From *

To *

Business Lounge Award

Lotusmiles Million Milers/Platinum and Gold Members can redeem miles for access to the Lotus Lounge for companion(s). 

Mileage deductions for award nominee(s) of Members:

  • Business lounge access for domestic flights: 2,000 miles/person.
  • Business lounge access for international flights: 4,000 miles/person.

Mileage deduction for accompanying people who are not in the award nomination list:

  • An additional 20% of normal mileage deduction will be applied

Eligible quantity of companion (s)

Million Milers: No limitation of companions

Platinum and Gold members: 01 accompanying person

How to use the award
  • At Noi Bai, Da Nang, and Tan Son Nhat airports: Members present Lotusmiles card or card image on Vietnam Airlines app and boarding pass of members and companions at the reception of Lotus lounge to deduct miles and use the service.
  • At the remaining airports in Vietnam: Members request service at the check-in counter.


  • Applies only to flights operated by Vietnam Airlines with carrier code VN on tickets
  • Applies to the Lotus Lounge in Vietnam only
  • Access depends on availability

Combine cash and miles to buy tickets

Combine Cash And Miles To Buy Tickets
Lotusmiles members can use both Cash and Miles to pay for tickets on Vietnam Airlines operated flights (flights with carrier code VN). 
Miles can be used for paying partially or fully the value of the air ticket, while they cannot be used for payment of taxes, fees and other surcharges.
  • The minimum mileage required for the ticket purchase is 2,500 miles per 1 passenger per 1 flight sector. 
  • Tickets bought jointly by Cash and Miles are eligible for earning miles as per Lotusmiles Program policy.


  • Voluntary refund: Miles cannot be refunded.
  • Involuntary refund: Miles used to purchase tickets will be refunded, in line with the ticket handling principles of the Conditions of Carriage posted on the website
  • Lotusmiles member can use Cash & Miles to buy tickets for accompanying persons if they all share a reservation code with the member. 
  • The value of the miles used in Cash & Miles payment is determined at the time of ticket purchase, flight date, itinerary, booking class and the selling channel.
  • Members can use miles to cover the seat selection service while buying ticket using Cash & Miles (pending availability).
  • When filling in personal information to buy ticket, members should keep intact the Lotusmiles card number field in the “Passenger information” and refrain from entering the frequent flyer number issued by other SkyTeam member airlines.