Please enter your search keyword
No search results
Please enter your search keyword
No search results
Select region and language
Booking and service information for the selected country and language will be applied.
Hanoi, 24 March 2020 – To ensure the highest level of safety for passengers, starting from midnight on the 25th of March 2020, Vietnam Airlines will spray and sanitize the entire fleet of aircraft and its equipment with disinfectant upon landing in Hanoi, Danang, and Ho Chi Minh City. Vietnam Airlines is the only airline in Vietnam to disinfect all operated aircraft on a daily basis.
Accordingly, Vietnam Airlines has prepared suitable equipment and chemicals, conducted training, and developed a disinfection procedure. The procedure includes two basic steps, which are spraying disinfectant on the aircraft and cleaning equipment with specialized liquid.
Apart from disinfecting aircraft after each flight, at the end of the day, the carrier will spray disinfectant on all aircraft operated within the day once more and let the disinfectant soak overnight to maximize its effect.
Thorough disinfection is performed in all passenger’ cabins, cockpits, galley areas, and especially frequently touched surfaces like overhead compartments, armrests, headphones, buttons, and so forth. The aircraft will continue to be operated thirty minutes after being disinfected and sanitized.
To ensure the health of passengers and flight crew members, all procedures and chemicals used for aircraft disinfection and sanitization by Vietnam Airlines are in line with the highest standards of the health and aviation sectors. The disinfectant Disinfection Spraying Solution CH2200 and Netbiokem DSAM are being used in accordance with the regulations and standards established by functional medical units and aircraft manufacturers, which pose no adverse health risks to passengers.
Besides performing disinfection, Vietnam Airlines also implements other preventive measures prior to take-off like doing health screenings for passengers at the airports, refusing to transport passengers showing abnormal signs of health, and arranging seats which are spaced apart from one another if possible. These significantly demonstrate Vietnam Airlines’ effort in bringing passengers the safest and most comfortable travel experience.
Accordingly, Vietnam Airlines has prepared suitable equipment and chemicals, conducted training, and developed a disinfection procedure. The procedure includes two basic steps, which are spraying disinfectant on the aircraft and cleaning equipment with specialized liquid.
Apart from disinfecting aircraft after each flight, at the end of the day, the carrier will spray disinfectant on all aircraft operated within the day once more and let the disinfectant soak overnight to maximize its effect.
Thorough disinfection is performed in all passenger’ cabins, cockpits, galley areas, and especially frequently touched surfaces like overhead compartments, armrests, headphones, buttons, and so forth. The aircraft will continue to be operated thirty minutes after being disinfected and sanitized.
To ensure the health of passengers and flight crew members, all procedures and chemicals used for aircraft disinfection and sanitization by Vietnam Airlines are in line with the highest standards of the health and aviation sectors. The disinfectant Disinfection Spraying Solution CH2200 and Netbiokem DSAM are being used in accordance with the regulations and standards established by functional medical units and aircraft manufacturers, which pose no adverse health risks to passengers.
Besides performing disinfection, Vietnam Airlines also implements other preventive measures prior to take-off like doing health screenings for passengers at the airports, refusing to transport passengers showing abnormal signs of health, and arranging seats which are spaced apart from one another if possible. These significantly demonstrate Vietnam Airlines’ effort in bringing passengers the safest and most comfortable travel experience.
Note: Link opens in new window. Site may not meet accessibility guidelines.
© 2025 Vietnam Airlines JSC
Contact Center for calls within Vietnam (24/7): 1900 1100
For Lotusmiles members: 1900 1800
For calls from outside Vietnam (24/7): +84 24 38320320
Email: Telesales@vietnamairlines.com
Certificate of Business Registration - No.: 0100107518, Initial registration made on 30 June 2010, the 10th registration of changes made on 24 July 2025.
You are about to leave Vietnamairlines.com
You will be redirected to a website that is not owned by Vietnamairlines and is not within our control. The site may not follow the same accesibility polices as Vietnam Airlines.
Would you like to continue?
Would you like to continue?
Notice
According to regulations of the Ministry of Finance, E-VAT invoices are only issued for payment in VND. In case of paying by other currency, please change website country/region.