Loading...
HELPDESK
LOG-IN
SIGN-UP
Login
Country/Region
Language
BOOK
Manage Booking
Check In
Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Passengers who purchase tickets on website/apps of Vietnam Airlines for routing from Vietnam to Australia must have complied vaccination requirement of Australian government. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
Please visit here for more details.
Adults
Children
Infant
You can pay by following methods:
The currency of the transaction depends on the country/region selected, please carefully check it before payment.
VN Reservation Code (PNR):
Itinerary:
Passenger information:
Email address:
Your email address is blank. Please update:
Passenger Name:
Reservation code:
Baggage information
Customize your flight with our wide range of options:
Please ensure you input the family name as it appears in your ticket
If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
Notice
According to Vietnam Government's new regulations applying to all domestic routes, passengers are required to complete the Medical declaration on PC-Covid.
For more information on travelling requirements and guidance to submit the Passenger’s Information, please click here.
Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
CHECK IN
> Baggage Fee
> Optional & Special Service Charges
> Taxes, Fee, Charges & Surcharges
Hanoi July 9, 2021 - Vietnam Airlines will officially implement the trial of the IATA Travel Pass on two flights numbered VN301 from Narita Airport (Tokyo, Japan) to Da Nang on July 15 and July 23, 2021. This step is to concretize the agreement signed in May between the International Air Transport Association (IATA) and Vietnam Airlines.
Eligible passengers need to be 18 years old and above, and get a negative Covid-19 result from any eligible clinics based on the IATA lab registry. Passengers wishing to participate can register on Vietnam Airlines website at least 3 days before departure date, download the IATA Travel Pass application to their mobile phones, create their digital passport and enter flight information.
During the trial, passengers will still have to present hardcopy test results at the request of authorities in the destination country. In order to facilitate use of the application for passengers, Vietnam Airlines has provided instructions here: https://www.vietnamairlines.com/vn/en/plan-book/experience/iata-travel-pass
At the final step of the testing process, passengers need to complete a survey to help improve the customer experience. First 30 passengers who complete the survey on Vietnam Airlines' IATA Travel Pass test flights in July will receive a Titanium Lotusmile membership card.
Currently, more than 70 airlines are trialing or have committed to trial the IATA Travel Pass. The IATA Travel Pass enables passengers to share the test and vaccination certificates and securely manage their travel in line with government requirements. This will be important for governments that are likely to require either verified testing or vaccination proof as a condition of international travel during and after the COVID-19 pandemic. It will be more secure and efficient than current paper processes.
Vietnam Airlines hopes that the successful trial of the IATA Travel Pass will serve as a basis for the Government to consider and recognize this mechanism widely, creating momentum for the resumption of international travel in the future.
###
For more information, please contact:
Vietnam Airlines JSC
200 Nguyen Son St, Long Bien District, Hanoi, Vietnam
Hotline: +84 903242577
Email: public-relations@vietnamairlines.com