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Adults (from 12 years)
Children (2-12 years)
Infant (under 2 years)
Customize your flight with our wide range of options:
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The auto flight cancellation is applied for tickets purchased on Vietnam Airlines' website/app only.
Please read the details of Terms & Conditions
Cancellation Requirement
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Flight cancellation will be applied for all passengers chosen.
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You have completed your flight cancellation with the following information
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Dịch vụ đón tiễn nhanh tại sân bay, hỗ trợ các thủ tục liên quan đến hành khách, hành lý trước khi bay/sau khi đáp chuyến bay, giúp rút ngắn tối đa thời gian chờ đợi/làm thủ tục tại sân bay.
TripCARE, a collaboration between PVI and Chubb, covers up to 1.6 bil VND for Personal Accident, Medical Expense and Travel Inconvenience; supports Worldwide Medical Emergency Assistance 24/7.
TripCARE can be purchased by Visa/MasterCard/JCB and Vietnam local payment card with pay now method.
By selecting TripCARE, I acknowledge and agree with Benefits, Policy Wordings and Declaration and Authorization.
Reservation Code :
Email Address :
Bảo hiểm trễ chuyến là sản phẩm hợp tác giữa Vietnam Airlines và PTI, bảo hiểm lên đến 1.500.000 VND cho các trường hợp trễ chuyến, hủy chuyến.
Mua bảo hiểm
Experience Vietnam Airlines’ attractive travel packages with round-trip air tickets and luxury offers from famous hotel brands such as Vin Group, Intercontinental, Accor Hotels, The Ascott Limited...
BUY VOUCHER
Taxi service between the airport and the city serves you safely and conveniently by the most reputable and quality taxi companies with a predetermined time and a clear, transparent amount.
BOOK
You can enjoy all the comfort and benefits of the relaxing Lotus Lounges where you can find the wide selection on the buffet, or simply take in the fantastic view with the 4 star quality service.
Please ensure you input the family name as it appears in your ticket
If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
Hanoi July 9, 2021 - Vietnam Airlines will officially implement the trial of the IATA Travel Pass on two flights numbered VN301 from Narita Airport (Tokyo, Japan) to Da Nang on July 15 and July 23, 2021. This step is to concretize the agreement signed in May between the International Air Transport Association (IATA) and Vietnam Airlines.
Eligible passengers need to be 18 years old and above, and get a negative Covid-19 result from any eligible clinics based on the IATA lab registry. Passengers wishing to participate can register on Vietnam Airlines website at least 3 days before departure date, download the IATA Travel Pass application to their mobile phones, create their digital passport and enter flight information.
During the trial, passengers will still have to present hardcopy test results at the request of authorities in the destination country. In order to facilitate use of the application for passengers, Vietnam Airlines has provided instructions here: https://www.vietnamairlines.com/vn/en/plan-book/experience/iata-travel-pass
At the final step of the testing process, passengers need to complete a survey to help improve the customer experience. First 30 passengers who complete the survey on Vietnam Airlines' IATA Travel Pass test flights in July will receive a Titanium Lotusmile membership card.
Currently, more than 70 airlines are trialing or have committed to trial the IATA Travel Pass. The IATA Travel Pass enables passengers to share the test and vaccination certificates and securely manage their travel in line with government requirements. This will be important for governments that are likely to require either verified testing or vaccination proof as a condition of international travel during and after the COVID-19 pandemic. It will be more secure and efficient than current paper processes.
Vietnam Airlines hopes that the successful trial of the IATA Travel Pass will serve as a basis for the Government to consider and recognize this mechanism widely, creating momentum for the resumption of international travel in the future.
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For more information, please contact:
Vietnam Airlines JSC
200 Nguyen Son St, Long Bien District, Hanoi, Vietnam
Hotline: +84 903242577
Email: public-relations@vietnamairlines.com