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Dịch vụ đón tiễn nhanh tại sân bay, hỗ trợ các thủ tục liên quan đến hành khách, hành lý trước khi bay/sau khi đáp chuyến bay, giúp rút ngắn tối đa thời gian chờ đợi/làm thủ tục tại sân bay.
TripCARE, a collaboration between PVI and Chubb, covers up to 1.6 bil VND for Personal Accident, Medical Expense and Travel Inconvenience; supports Worldwide Medical Emergency Assistance 24/7.
TripCARE can be purchased by Visa/MasterCard/JCB and Vietnam local payment card with pay now method.
By selecting TripCARE, I acknowledge and agree with Benefits, Policy Wordings and Declaration and Authorization.
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FLY PRO Insurance cover up to 1.500.000 VND for Travel Inconvenience related to flight schedule change. Enjoy your flight with FLY PRO!
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Experience Vietnam Airlines’ attractive travel packages with round-trip air tickets and luxury offers from famous hotel brands such as Vin Group, Intercontinental, Accor Hotels, The Ascott Limited...
BUY VOUCHER
Taxi service between the airport and the city serves you safely and conveniently by the most reputable and quality taxi companies with a predetermined time and a clear, transparent amount.
BOOK
VNA Mall is an omni-channel retailer of Vietnam Airlines, committed to providing unique products from reputable suppliers including agricultural products, food, beverages, gifts, co-branded items of Vietnam Airlines ... for customers from anywhere, at any time.
DISCOVER
VNAMAZING is an e-commerce platform of Vietnam Airlines, committed to providing a variety of Online travel services including domestic and international tours, package vouchers for airline tickets and hotels from reputable partners... for customers at attractive prices.
Using Gift-Card to buy tickets and other services (Upgrade, Lounge...).
You can enjoy all the comfort and benefits of the relaxing Lotus Lounges where you can find the wide selection on the buffet, or simply take in the fantastic view with the 4 star quality service.
Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Vietnam Airlines does not take responsible if passengers are denied entry into any country.
Please visit here for more details.
Please ensure you input the family name as it appears in your ticket
If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.
Vietnam Airlines officially implements the trial of the IATA Travel Pass on two flights numbered VN301 from Narita Airport (Tokyo, Japan) to Da Nang on July 15 and July 23, 2021. Fore more information, please click here.
Hanoi, 31 May 2021 - Vietnam Airlines has become the first carrier in Vietnam to trial the International Air Transport Association (IATA) Travel Pass mobile application. This holds the key to the safe restart of international aviation and tourism and facilitate smooth travel for passengers in a verifiable manner while ensuring government entry requirements for COVID-19 testing or vaccination are met. IATA will provide support and closely coordinate activities throughout the trial with Vietnam Airlines.
The trial will be implemented in June this year. Selected passengers will be invited to download the IATA Travel Pass app to their mobile phones, create a digital ID comprising their photo and passport information and fill in flight details to receive information on entry requirements at the destination. Before departure, passengers will be required to get tested at eligible clinics based on the IATA registry, then share the test results digitally and confirm flight status with the airline ahead of being at the airport. No verification will go to an airline or a government without the authorization of the traveler.
The IATA Travel Pass enables passengers to share the test and vaccination certificates and securely manage their travel in line with government requirements. This will be important for governments that are likely to require either verified testing or vaccination proof as a condition of international travel during and after the COVID-19 pandemic. The IATA Travel Pass will be more secure and efficient than current paper processes.
Le Hong Ha, Vietnam Airlines President & CEO said: “Being one of the first airlines in Vietnam working with IATA as a pioneer partner on the IATA Travel Pass is a big step forward for our passengers and for the industry. We truly believe that our robust digital capabilities along with IATA’s extensive expertise in aviation will bring some success after this trial. A digital health credentials initiative such as the IATA Travel Pass should be allowed and widely recognized by governments, thus creating a solution that can help restart flights to and from Vietnam and around the world. The final objective is to restore passenger confidence in flying and to ensure a seamless and safe travel experience for all of them.”
Nick Careen IATA Senior Vice President for Airport, Passenger, Cargo and Security said: “We’re proud to welcome Vietnam Airlines as the first carrier in Vietnam to make IATA Travel Pass available to its passengers. This is an important step towards enabling international travel during the pandemic, giving people the confidence that they are meeting all COVID-19 entry requirements. IATA Travel Pass holds the key to the safe restart of the travel and tourism industry, which is an important contributor to the country’s economy.”
In February 2021, Vietnam Airlines and IATA began discussions on the IATA Travel Pass. Currently Singapore, Panama and Estonia have publicly endorsed the use of the IATA Travel Pass with about 30 airlines having announced trials, including Singapore Airlines, Qatar Airways ...
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