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to maintain [card-name] card status, Member needs.
Member currently has
To upgrade to [card-name] card tier, you need to
Qualifying miles Million Miler
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1,123
0
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If you have not been upgraded to Million Miler, please contact Vip.lotusmiles@vietnamairlines.com for assistance
Congratulations on achieving one million qualifying miles.
Member, you need to accumulate [number] more Tier Qualifying Miles on Vietnam Airlines flights
You have accumulated [number] Million Miler qualifying miles.
Qualifying Segment
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0
Need to add [number] segments to [ddMMyyyy]
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Award miles
1,000
Miles are about to expire
1,000
Expire date: 30/12/2025
1,000
Expire date: 30/12/2025
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Flight mileage claim
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Flight Number
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Non-airline partner
Claim missing miles with non-airlines partners.
For missing miles claims with non-airlines partners, please send the required supporting documents to the nearest branch offices branch offices in Viet Nam and abroad:
With bank partners
- Membership Number
- Monthly Statement of month claimed
With Hotels,MobiFone
- With Hotels,MobiFone
- Invoice/Bill in which showing your name
Request to validate the information of mile accumulation flight
Please provide photos of travel documents and the original boarding pass or air ticket invoice to get support for mile accumulation of the flights taken before the date of Lotusmiles Program participation.
ID card/Passport Number*
ID card/Passport (for domestic flights)
Passport (for international flights)
Original boarding pass/air ticket invoice*
Original boarding pass/air ticket invoice (for domestic flights) Immigration stamps (for Vietnam Airlines international flights)
Original boarding pass (for Skyteam Airlines flights)
**Supported file extensions include PDF, Word, and images (jpg, png, etc.). The maximum size of one file should not exceed 3MB
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