FAQ - Lotusmiles | Vietnam Airlines

BOOK
Manage Booking
Check In
Flight STATUS

Cash
Miles
Cash & Miles

Round Trip
One way
Multiple Destinations

Flight 1

From

Depart (DD/MM/YYYY)

Return (DD/MM/YYYY)

Flight 2

From

Depart (DD/MM/YYYY)

Flight 3

From

Depart (DD/MM/YYYY)

Flight 4

From

Depart (DD/MM/YYYY)

Flight 5

From

Depart (DD/MM/YYYY)

Flight 6

From

Depart (DD/MM/YYYY)

Add more flight

Class

Passenger

Adults
Adults (from 12 years)

1
Children
Children (2-12 years)

0
Infant
Infant (under 2 years)

0

Promotion Code

My dates are flexible / Lowest fares (optional)

You can pay by following methods:

IMPORTANT INFORMATION:
Your country/region is Korea and payment will be charged in South Korean Won (KRW).
According to regulations of the Ministry of Finance, E-VAT invoices are only issued for payment in VND.
In case of paying by other currency, you may change website country/region (click here).

IMPORTANT INFORMATION:

Please note that Vietnam Airlines will move our operations in Moscow - Russia from Domodedovo (DME) airport to Sheremetyevo (SVO) airport as from July 2, 2019

Important notice

Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Passengers who purchase tickets on website/apps of Vietnam Airlines for routing from Vietnam to Australia must have complied vaccination requirement of Australian government. Vietnam Airlines does not take responsible if passengers are denied entry into any country.

Please visit here for more details.

Reservation Code
Ticket Number
Lotusmiles Member

VN Reservation Code (PNR)

Last Name

Email Address

VN Reservation Code (PNR):

Itinerary:

Passenger information:

Ticket Number (738xxxxxxxxxx)

Last Name

Passenger Name:

Itinerary:

Reservation code:

Email address:

Your email address is blank. Please update:

Email Address

Baggage information

Customize your flight with our wide range of options:

Secure my fare
Baggage information
Seat options
Add ancillaries
Upgrade flights
Exchange flights

Web Checkin is available 24 to 1 hour before flight departure

Please ensure you input the family name as it appears in your ticket

Enter your Reservation Code
eTicket number
Frequent Flyer number

Reservation Code

Frequent Flyer number

Frequent Flyer Program(*)

eTicket number

Family Name

Departure City

If you are denied boarding or if your flight is cancelled or delayed for at least two hours, ask at the check-in counter or boarding gate for the text stating your rights, particularly with regard to compensation and assistance.

Notice

According to Vietnam Government's new regulations applying to all domestic routes, passengers are required to complete the Medical declaration on PC-Covid.

For more information on travelling requirements and guidance to submit the Passenger’s Information, please click here.

Flight Status
Flight Schedule

Airport
Flight Number

From

IMPORTANT INFORMATION:

Please note that Vietnam Airlines will move our operations in Moscow - Russia from Domodedovo (DME) airport to Sheremetyevo (SVO) airport as from July 2, 2019

Departure day

Flight Number

Departure day

From

Departure Date (DD/MM/YYYY)

IMPORTANT INFORMATION:

Please note that Vietnam Airlines will move our operations in Moscow - Russia from Domodedovo (DME) airport to Sheremetyevo (SVO) airport as from July 2, 2019

BOOK
Manage
Booking

CHECK IN
Flight Status

BOOK

Cash
Miles
Cash & Miles

Round Trip
One way
Multiple Destinations

Flight 1

From

Depart (DD/MM/YYYY)

Return (DD/MM/YYYY)

Flight 2

From

Depart (DD/MM/YYYY)

Return (DD/MM/YYYY)

Flight 3

From

Depart (DD/MM/YYYY)

Return (DD/MM/YYYY)

Flight 4

From

Depart (DD/MM/YYYY)

Return (DD/MM/YYYY)

Flight 5

From

Depart (DD/MM/YYYY)

Return (DD/MM/YYYY)

Flight 6

From

Depart (DD/MM/YYYY)

Return (DD/MM/YYYY)

Add more flight

Class

Passenger

Adults
Adults (from 12 years)

1
Children
Children (2-12 years)

0
Infant
Infant (under 2 years)

0

Promotion Code

My dates are flexible / Lowest fares (optional)

> Baggage Fee

> Optional & Special Service Charges

> Taxes, Fee, Charges & Surcharges

You can pay by following methods:

IMPORTANT INFORMATION:

Please note that Vietnam Airlines will move our operations in Moscow - Russia from Domodedovo (DME) airport to Sheremetyevo (SVO) airport as from July 2, 2019

MANAGE BOOKING

Your flight options

Reservation Code
Ticket Number
Lotusmiles Member

VN Reservation Code (PNR)

Last Name

Email Address

Customize your flight with our wide range of options:

Secure my fare
Baggage information
Seat options
Add ancillaries
Upgrade flights
Exchange flights

VN Reservation Code (PNR):

Itinerary:

Passenger information:

Ticket Number (738xxxxxxxxxx)

Last Name

Customize your flight with our wide range of options:

View booking detail Modify seat Add ancillaries Upgrade flight Exchange ticket

Passenger Name:

Itinerary:

Reservation code:

Email address:

Your email address is blank. Please update:

Email Address

Baggage information

CHECK IN ONLINE

Web Checkin is available 24 to 1 hour before flight departure

Please ensure you input the family name as it appears in your ticket

Search Your Itinerary
eTicket number
Frequent Flyer Number

Reservation Code

Frequent Flyer number

Frequent Flyer Program(*)

eTicket number

Last Name

Departure City

Flight Status

Flight Status
Flight Schedule

Airport
Flight Number

From

IMPORTANT INFORMATION:

Please note that Vietnam Airlines will move our operations in Moscow - Russia from Domodedovo (DME) airport to Sheremetyevo (SVO) airport as from July 2, 2019

Departure day

Flight Number

Departure day

From

Departure day (DD/MM/YYYY)

IMPORTANT INFORMATION:

Please note that Vietnam Airlines will move our operations in Moscow - Russia from Domodedovo (DME) airport to Sheremetyevo (SVO) airport as from July 2, 2019

Login

Select Region and Language

Login

Select Region and Language

About Collection and Use of Personal Information

FAQs

These FAQs